Senior Product Operations Manager, AI Workflows

🔥 2 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Pliant

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💳 Fintech

☁️ SaaS

🤝 B2B

💰 $40M Series B - Pliant on 2025-04

Fintech • SaaS • B2B

Pliant is a credit card platform that enables businesses, banks, and fintechs to issue and manage credit cards, automate payments, and optimize spend and accounting workflows. Pliant offers Payment Apps, a Pro API for card issuance and automation, Cards-as-a-Service (CaaS) and Banking-as-a-Service (BaaS) to embed or white-label card programs, plus global accounts, FX and transfers, credit & financing, and compliance and enablement services. It serves corporations, e-commerce, resellers, SaaS companies, travel and marketing agencies, and banks with features like real-time monitoring, spend controls, receipt management, integrations with accounting and expense systems, single-use virtual cards, and API-driven automation. Pliant holds e-money licensing in the EU, issues cards in the UK, is PCI DSS and ISO/IEC 27001 certified, and focuses on B2B payment optimization and embedded finance solutions.

📋 Description

• Own and continuously evolve Pliant’s Product Operating System — roadmaps, PRDs, OKRs, feature-request triage, release management, retros, KPIs — turning today’s disparate, side-of-desk processes into one coherent system. • Design and ship AI-powered workflows that take work off PMs’ plates — from PRD drafting to feature-request triage to release notes — and chain them together across the OS. • Drive consistency across our tech organisation where it matters, while preserving autonomy for teams where it doesn’t. • Build the Product analytics foundation: together with our Data team build and maintain the dashboarding infrastructure, KPI governance, data quality standards, and tooling that enable the Product team to work with data, derive insights, and make roadmap decisions. • Evaluate and rationalise the Product tool stack — Notion, Jira, the AI builder layer (Cursor, Claude Code, n8n, Gumloop, Notion AI), and what comes next. • Evangelise and enable: coach PMs on new tools and workflows, capture institutional knowledge, raise the bar for what good Product work looks like at Pliant. • Stay close to adjacent functions — Engineering, Design, Commercial, Support, etc. — so the Product OS interfaces cleanly with theirs. • Shape what Product Operations becomes at Pliant as the function grows.

🎯 Requirements

• 3–5+ years in Product Operations, Product Management, Strategy & Operations, Technical Program Management, or similar — ideally with time in a fast-growing B2B SaaS or platform business. • Hands-on AI power-user, with day-to-day fluency in modern AI tools (ChatGPT, Claude, Cursor, Notion AI, etc.). Strongly preferred: you also build with them — prompting, evals, low-code/no-code workflows (n8n, Gumloop, Make), light scripting, API integrations. • Systems thinker who designs operating models that scale without adding bureaucracy. You know when to formalise and when to keep things lightweight. • Strong product instincts and empathy for PMs. You’ve worked closely with Product teams and understand what helps vs. what gets in the way. • Comfort operating in ambiguity and building from a blank page. Happy to be a single-person team to start and own outcomes end-to-end. • Crisp written communicator. Your writing is part of how you raise the bar. • Curious about Pliant’s context as a B2B platform business. No direct fintech experience required. • Fluent in English; Berlin preferred, remote possible within the EU.

🏖️ Benefits

• A fast-moving, product-led organisation with significant growth ahead. • A highly international, flat, and collaborative team environment. • Competitive compensation and equity package. • Flexible work setup (remote, hybrid, or Berlin office). • Attractive benefits including a monthly mobility allowance, Wellhub membership, and a company card with a lunch/coffee budget.