Solutions Engineer

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Pliant

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💳 Fintech

☁️ SaaS

🤝 B2B

💰 $40M Series B - Pliant on 2025-04

Fintech • SaaS • B2B

Pliant is a credit card platform that enables businesses, banks, and fintechs to issue and manage credit cards, automate payments, and optimize spend and accounting workflows. Pliant offers Payment Apps, a Pro API for card issuance and automation, Cards-as-a-Service (CaaS) and Banking-as-a-Service (BaaS) to embed or white-label card programs, plus global accounts, FX and transfers, credit & financing, and compliance and enablement services. It serves corporations, e-commerce, resellers, SaaS companies, travel and marketing agencies, and banks with features like real-time monitoring, spend controls, receipt management, integrations with accounting and expense systems, single-use virtual cards, and API-driven automation. Pliant holds e-money licensing in the EU, issues cards in the UK, is PCI DSS and ISO/IEC 27001 certified, and focuses on B2B payment optimization and embedded finance solutions.

📋 Description

• Own technical onboarding & integrations: Plan and drive customer/partner onboarding, integration timelines, and go-live readiness for API-based setups. • Support Sales & Partnerships (pre-sales): Handle technical discovery, solution design, demos, RFP/questionnaires, and proof-of-concepts for enterprise opportunities and partners. • Be the integration “problem solver” during the onboarding (post-sales): Troubleshoot integration challenges, reproduce problems, propose workarounds, and coordinate with Product/Engineering to resolve blockers quickly. • Enable and train developers & operators: Run workshops and training sessions, help customers build confidently on our APIs with best practices, examples, and clear guidance. • Build reusable assets: Collaborate with our technical writer to produce and maintain reference architectures, integration playbooks, checklists, and internal enablement material to improve consistency and speed across implementations. • Bring customer feedback into the product loop: Capture structured feedback, identify recurring pain points, and help translate field insights into product and documentation improvements.

🎯 Requirements

• 5+ years of relevant experience in solutions engineering/architecture, sales engineering, or technical consulting. • Strong technical experience with APIs and integrations (REST, JSON, webhooks, authentication concepts like OAuth/API keys, Postman/cURL). • Comfortable with one programming language (e.g., TypeScript, Python, Java) to build lightweight prototypes, integration validation, and test workarounds with REST APIs. • Strong communication skills across demos, solution design, and technical enablement with both engineers and business stakeholders. • High-ownership, service-oriented mindset, comfortable driving end-to-end solutions, unblocking others, and systematizing learnings into repeatable assets. • Experience building repeatable processes (intake, triage, enablement assets) to scale our services across many stakeholders. • Experience owning complex customer/partner integrations end-to-end, coordinating multiple stakeholders and driving timelines to completion. • Fluent in English

🏖️ Benefits

• The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence. • Your choice of preferred OS, Windows or Mac • Flat hierarchy and transparent communication in a relaxed, professional atmosphere • Opportunity to develop your talent in a dynamic team with ambitious goals • Flexibility and a remote first work environment. • Company card with a monthly allowance for lunches, coffee, etc. with co-workers