Working Student – Customer Support, Renewable Energy

🕒 September 2

🇩🇪 Germany – Remote

💵 €13 / hour

⏱ Part Time

⚪️ Entry-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PluginEnergy

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

⚡ Energy

🛍️ eCommerce

🔧 Hardware

Energy • eCommerce • Hardware

PluginEnergy is a German-based company (founded 2020) that develops, sells and supports plug-in solar “Balkonkraftwerk” kits, rooftop/garden solar sets and battery storage solutions for residential use. They operate an online Shopify store offering complete plug-and-play solar combos, individual solar modules, inverters, mounting systems and accessories, plus app monitoring, documentation and customer support. The company emphasizes certified hardware (IEC), DIY-friendly mounting systems, warranties and cost savings through self-generated renewable electricity.

📋 Description

• Provide technical customer support via email and phone • Advise end customers on sales and product-related inquiries • Manage complaints and claims • Regularly audit and optimize existing in-house processes • Contribute to new and innovative projects • Support day-to-day operations and ongoing projects across Europe • Maintain regular communication with colleagues and management

🎯 Requirements

• Currently pursuing a degree in energy engineering, environmental engineering, engineering, technical business administration, or a comparable field • Enthusiasm for renewable energy and e-commerce • Enjoy interacting with people • Ideally, initial practical experience in photovoltaics or a strong interest in the field • Ability to apply knowledge across contexts and think beyond conventional boundaries • Structured, independent, and detail-oriented approach to work • Very good German and good English skills are essential

🏖️ Benefits

• Up to 20 hours per week • Home office / remote work • Flexible work-from-home arrangements • Minimum commitment of 6 months