Field Service Technician – Traveling

Job not on LinkedIn

October 7

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Logo of Plug Power

Plug Power

Plug is building an end-to-end green hydrogen ecosystem, from production, storage and delivery to energy generation, to help its customers meet their business goals and decarbonize the economy. www.plugpower.com.

1001 - 5000 employees

📋 Description

• The Regional Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. • This person will be responsible for servicing fuel cells throughout their assigned region. • This position presents a great amount of exposure to customer personnel and electric lift truck operators and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills. • Maintenance and service of fuel cells at a variety of customer sites throughout their assigned region. • Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a variety of customer sites throughout their assigned region. • Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells. • Providing emergency support service to customers as required. • Purchasing tools, equipment, and parts for customer service and support as required. • May require troubleshooting and maintenance of high-pressure hydrogen storage, delivery and fueling systems. • Completing administrative duties & documentation, including incident reports, service logs, inventory maintenance and site and system documentation. • Exhibiting and enforcing safety procedures in the field or customer sites. • Travel as required for business needs; expected to drive safely and to adhere to all traffic laws • Always Represent Plug Power in a professional manner and in all interactions

🎯 Requirements

• Minimum high school diploma or equivalent with technical electrical coursework • Three (3) or more years of direct experience in mechanical and electrical troubleshooting • Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle • Must be able to lift 50 pounds on a regular basis unassisted • Knowledge of lift truck operation and applications is highly preferred • General mechanical aptitude is required • Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook • Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels • Excellent verbal and written communication skills • Creativity in solving technical problems • Ability to work independently • Uncompromising dedication to quality • Exceptional time management skills with the ability to handle multiple tasks • Punctual and reliable • Technician must provide own standard set of tools – specific fuel cell tools to be provided by Plug Power

🏖️ Benefits

• Health, Dental & Vision Insurance eligibility starting from the first day of hire • 401(k) with 5% company match • Bonus eligibility • Paid time off including vacation, personal and sick time • Paid Holidays • Wellness Reimbursement Program • Potential to apply for Tuition Reimbursement • Employee Referral program • Employee Assistance Program

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