Senior Product Service and Sustaining Engineer, Electrical

🕒 5 days ago

🗻 New Hampshire, New York, +3 more states – Remote

🗻 New Hampshire – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🍁 Vermont – Remote

💵 $76.9k - $115.4k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

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Plug Power

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Plug is building an end-to-end green hydrogen ecosystem, from production, storage and delivery to energy generation, to help its customers meet their business goals and decarbonize the economy. www.plugpower.com.

📋 Description

• Drive design efforts to achieve high operational availability, reliability and low life-cycle maintenance cost of Plug Power Electrolyzer systems during product development and early customer deployments • Build and maintain expert-level technical knowledge and service material related to product operation, performance, and maintenance • Responsible for key service deliverables during development and early deployments of new products • Support both internal and external troubleshooting efforts during operations, Root Cause Analysis (RCA) in the event of equipment failure • Lead development and validation of service engineering deliverables during new product development • Define maintenance procedures, spares plans, and tools & equipment required to support and service new products • Travel to customer locations to perform technical functions including system testing, validation, troubleshooting, and repair as required • Develop and provide technical training to internal staff members including on-site Service Technicians. • Represent service engineering in customer interactions as needed to meet their expectations related to equipment maintenance and support.

🎯 Requirements

• Bachelor’s degree in electrical, mechanical, systems or controls engineering • Five (5) to ten (10) years of related work experience • Experience with medium and/or high voltage systems and/or power electronics preferred • System controls (e.g., PLC, embedded) experience a plus • Ability to travel as needed to carry out duties of the position – 30 to 50%, depending on product development program needs • Mechanical and electrical system aptitude to understand system operations, diagnose failure modes and causes, and resolve issues • Proficiency in analyzing engineering data and troubleshooting operational performance • Ability to read and interpret electrical schematics, P&ID drawings, and other related project drawings • Superior communication skills • Ability to manage complex projects and multi-task effectively • Excellent follow-through • Must be driven and self-motivated.

🏖️ Benefits

• Health, Dental & Vision Insurance eligibility starting from the first day of hire • 401(k) with 5% company match • Bonus eligibility • Paid time off including vacation, personal and sick time • Paid Holidays • Wellness Reimbursement Program • Potential to apply for Tuition Reimbursement • Employee Referral program • Employee Assistance Program