Client Solution Advisor

🔥 11 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $52.5k - $87.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Advisor

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PNC

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

🤝 B2B

Banking • Finance • B2B

PNC is a diversified financial services firm that operates as a bank and offers career opportunities, benefits, and an inclusive workplace. The provided text emphasizes PNC's culture, hiring process, student programs, and legal/EEO disclosures. PNC appears to be The PNC Financial Services Group, Inc. , a major U. S. bank providing consumer and corporate banking services.

📋 Description

• Implements complex new products and services for clients. • Analyzes requirements and gathers deliverables to complete the implementation and provide ongoing relationship management. • May maintain client-specific procedures. • Provides sales or consultative support to prospects or clients in select deals. • Leverages knowledge of industry and PNC products/solutions to identify outside sales opportunities. • Consults with clients and service partners to gather and utilize data to establish or update client specific information for products/services. • Acts a project manager and coordinates the implementation work done by others. • Analyzes, assesses and documents client requirements. • May identify customization needs, and work with service partners to decision/implement. • Manages multiple complex implementations simultaneously, facilitates/coordinates internal and external stakeholder meetings, creates and maintains project documentation, and creates/delivers reporting on progress. • Serves as an escalation point and independently resolves challenges regarding implementation and production support issues raised by staff or client. • Identifies and drives development of necessary solutions. • Ensures positive ongoing client experiences. • Serves as team subject matter expert. • Coaches staff, Sales, and/or client when needed. • Leads team communications and meetings, performs workflow coordination, and participates in special projects and initiatives. • May develop and maintain training materials and provide training to service partners and clients.

🎯 Requirements

• Financial Services experience preferred • Business Decisions • Client Counseling • Client Relationship Building • Competitive Advantages • Customer Experience (CX) • Personal Initiative • Relationship Management • Results-Oriented • Customer Relationship Management Applications • Customer Support Policies • Standards and Procedures • Decision Making and Critical Thinking • Effective Communications • Flexibility and Adaptability • Managing Multiple Priorities • Problem Management Process • Process Management • Sales Support and Administration • 2+ years of relevant professional experience • Bachelor's degree

🏖️ Benefits

• medical/prescription drug coverage (with a Health Savings Account feature) • dental and vision options • employee and spouse/child life insurance • short and long-term disability protection • 401(k) with PNC match • pension and stock purchase plans • dependent care reimbursement account • back-up child/elder care • adoption, surrogacy, and doula reimbursement • educational assistance, including select programs fully paid • a robust wellness program with financial incentives • maternity and/or parental leave • up to 11 paid holidays each year • 9 occasional absence days each year, unless otherwise required by law • between 15 to 25 vacation days each year, depending on career level; and years of service