Implementation Analyst – ARP Implementations

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $52.5k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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PNC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1845

💸 Finance

🏦 Banking

👥 HR Tech

Finance • Banking • HR Tech

PNC is a diversified financial services firm that is committed to fostering an inclusive and accessible workplace. It offers a vibrant culture where employees can thrive, recognizing the importance of diversity and community involvement. PNC is dedicated to providing a supportive environment for career growth, and offers various opportunities for students, graduates, and veterans. It has been nationally recognized for its commitment to gender and disability equality and for being a top employer. PNC provides equal opportunities to all qualified individuals and ensures compliance with employment laws.

📋 Description

• Implements moderately complex new products and services for clients • Analyzes requirements and gathers deliverables to complete the implementation • Performs maintenance on existing client profiles and maintains client-specific operating procedures • Provides sales or consultative support to clients in selected deals • Utilizes data provided from sales and/or sales support personnel to establish or update client-specific information for assigned product • Coordinates and produces data for pre-implementation validation • Analyzes, assesses, and documents client requirements while adhering to established processes and procedures • Verifies implementation work done by other staff • Escalates or addresses challenges and may train clients on products and/or services • Ensures positive ongoing client experiences • Manages multiple implementations simultaneously; reports/drives progress relative to service level performance • Facilitates/participates in internal and external stakeholder meetings

🎯 Requirements

• Analytical Thinking • Change Management • Customer Solutions • Data Analytics • Financial Processes • Organizational Analysis • Storytelling • Waterfall Model • Accuracy and Attention to Detail • Application Delivery Process • Consulting • Effective Communications • Knowledge Of Product Line • Managing Multiple Priorities • Operational Functions • Problem Management Process • Standard Operating Procedures • Bachelor's degree with < 1 year of professional experience or comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

🏖️ Benefits

• medical/prescription drug coverage (with a Health Savings Account feature) • dental and vision options • employee and spouse/child life insurance • short and long-term disability protection • 401(k) with PNC match • pension and stock purchase plans • dependent care reimbursement account • back-up child/elder care • adoption, surrogacy, and doula reimbursement • educational assistance, including select programs fully paid • a robust wellness program with financial incentives • maternity and/or parental leave • up to 11 paid holidays each year • 9 occasional absence days each year, unless otherwise required by law • between 15 to 25 vacation days each year, depending on career level; and years of service