PointClickCare
Healthcare Insurance • SaaS • Enterprise
PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.
Principal AI Architect
Job not on LinkedIn
August 28
PointClickCare
Healthcare Insurance • SaaS • Enterprise
PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.
📋 Description
• At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. • With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. • At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. • Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. • Travel to Office expectations • For Remote Roles: travel to the Mississauga and/or Salt Lake City office for onboarding, team events, etc. • For Hybrid Roles: reside within commutable distance to the office with weekly/bi-weekly/monthly events. • Position Summary: We are looking for a Principal AI Architect, to work with cross-functional teams to drive and mature AI CoE.
🎯 Requirements
• Bachelor's or Master's degree in Computer science, Information Technology, or a related field • 5+ years of experience in AI/ML, software engineering, or intelligent systems, with at least 2 years in LLM-based or agentic AI development. • Proficiency in Python, with experience building backend systems, APIs, and containerized services. • Hands-on experience with LLM platforms such as OpenAI, Azure OpenAI, or Anthropic, and techniques like RAG and prompt engineering. • Familiarity with agent orchestration tools (LangGraph, CrewAI, LangChain, AutoGen, etc.). • Prior experience as a Principal Architect in a global organization • Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must • Proven track record of successfully leading large scale initiatives from concept to delivery in various AI Platforms like Micosoft CoPilot, Salesforce Agentforce. • Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders • Architecture Certifications on Azure, TOGAF and Salesforce Technical Architect preferred • Strong analytical, problem-solving, communication skills • Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards • Strong understanding of security architecture principles and practices • Proven experience in business capability modeling and translating business needs into technology solutions
🏖️ Benefits
• Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more!
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