Senior Salesforce Architect

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $157.6k - $175.1k / year

⏰ Full Time

🟠 Senior

🌐👩‍💻 Salesforce Developer

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PointClickCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2022-03

Healthcare Insurance • SaaS • Enterprise

PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

📋 Description

• Design, deliver, and continuously improve the Product-to-Cash landscape on Salesforce • Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain • Partner closely with the Principal Salesforce Architect to align on architectural direction • Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams • Manage architecture and system roadmaps, ensuring alignment with platform standards • Define, maintain, and enforce platform standards across the Salesforce ecosystem • Build Proof of Concepts (POCs) to prove out the architecture • Actively participate in requirement gathering, clarifying scope and resolving ambiguity • Work with the integration team to design and govern integrations • Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching • Own the end-to-end architecture of the Product-to-Cash lifecycle • Identify and resolve process gaps and technology gaps across Product-to-Cash • Apply an AI-first mindset to problem solving • Work with the development team to hand over designs cleanly • Address any requirement gaps and shape the right solution • Extend and mature the Product-to-Cash solution as business needs evolve • Translate business requirements into well-architected solutions • Conduct research and develop Proof of Concepts • Promote the adoption of design patterns for solution design and development • Partner with data and integration architects to ensure data integrity and compliance • Work closely with solution architects to ensure alignment with overall enterprise architecture • Contribute to a learning community within the enterprise architecture discipline.

🎯 Requirements

• Bachelor's or master's degree in computer science, Information Technology, or a related field • 10+ years of Salesforce experience across implementation, configuration, and solution design • 3–5 years of Salesforce architecture experience (minimum required) • Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform • Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps • Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support • Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition • Experience working with integration teams to design and govern cross-system integrations • Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain • An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems • Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange) • Proven experience designing and delivering complex B2B SaaS Salesforce solutions • Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus • Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud • Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders • Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred • Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.) • Strong analytical, problem-solving, and communication skills • Understanding of security architecture principles and practices.

🏖️ Benefits

• Benefits starting from Day 1! • Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more!