Business Application Analyst

Job not on LinkedIn

November 13

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Polaris Pharmacy Services

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Polaris Pharmacy Services, is a privately owned long-term and post-acute care pharmacy committed to delivering high-quality pharmacy services, exceptional customer experiences, and industry-leading value.

1001 - 5000 employees

Founded 2015

📋 Description

• Administer and maintain business applications, through configuration and feature management • Perform or assist a Help Desk(Managed Service Provider) with regular system updates, and configuration adjustments • Assist in the implementation of new software or system enhancements • Develop and execute test plans to ensure solutions meet business needs • Serve as the primary point of contact for application-related issues • Troubleshoot and resolve system problems efficiently, escalating to vendors or developers when necessary • Be a Subject Matter Expert in how to use features of the software • Provide training and support to end-users • Develop and maintain user manuals, technical documentation, and application guides • Collaborate with third-party vendors for software implementation, licensing, and support • Evaluate vendor performance and recommend improvements or changes • Identify opportunities to improve business processes through technology and automation • Develop and document workflows, use cases, and system processes • Generate reports and insights from business applications to support decision-making • Ensure data accuracy and integrity within systems • Collaborate with business stakeholders to understand and document their needs and objectives • Translate business requirements into technical specifications for development teams

🎯 Requirements

• Strong analytical and problem-solving skills • Capable of teaching how to use a software application and develop supporting materials • Excellent communication and interpersonal skills • Ability to manage multiple assignments and prioritize tasks effectively • Up to 20% travel for onsite implementations or project demands • A flexible mindset to take on different challenges • Exposure to Softwriters Framework LTC (Long Term Care) application • A combination of education and experience may be considered in place of a degree • Preferred qualifications include a Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field, along with 3-5 years of experience in application support, business analysis, or a related role • Pharmacy Experience • Certified Pharmacy Technician credentials are desirable • Long Term Care Experience • Proficiency in database management, SQL, and data reporting tools or the ability to write basic SQL queries • Familiarity with software development lifecycle (SDLC) processes.

🏖️ Benefits

• Medical, Dental, and Vision insurance • 401 (k) (available for Part Time & Full Time EEs) • Company Paid Life insurance • Short-term and Long-term disability insurance • Tuition reimbursement • Personal Time Off (PTO) • Competitive pay with annual performance reviews and merit-based raises • Career growth potential • Annual on-site voluntary Flu Vaccines • Employee referral bonus program