Polymarket
Crypto • Gambling • Finance
Polymarket is a prediction market platform that enables users to wager on the outcomes of various events, including political elections, sports contests, and cryptocurrency price movements. Operating as a decentralized betting service, it allows participants to buy and trade shares in event outcomes, providing a unique way to engage with and speculate on future scenarios. Polymarket combines elements from both traditional markets and blockchain technology, creating an innovative environment for users to make predictions and potentially profit from their insights.
U.S. Customer Support
August 15
Polymarket
Crypto • Gambling • Finance
Polymarket is a prediction market platform that enables users to wager on the outcomes of various events, including political elections, sports contests, and cryptocurrency price movements. Operating as a decentralized betting service, it allows participants to buy and trade shares in event outcomes, providing a unique way to engage with and speculate on future scenarios. Polymarket combines elements from both traditional markets and blockchain technology, creating an innovative environment for users to make predictions and potentially profit from their insights.
📋 Description
• Polymarket is the world’s largest prediction market. • We're growing fast – both in terms of volume (> $6B traded so far this year) and adoption as an alternative news source. • Our ambition is to become a ubiquitous beacon of truth in global media. • The role: community-first customer support lead to own the user experience across Discord, live chat, email, and beyond—during USA hours. • You’ll be the trusted voice of Polymarket for thousands of users, solving problems in real time, spotting trends before they become issues, and helping shape the way we engage with our community. • This role goes beyond answering questions—you’ll build processes, create tools, and train others to deliver the kind of support that keeps users coming back. • If you’re the kind of person who thrives in fast-moving environments, loves crypto culture, and knows Discord inside and out, you’ll fit right in.
🎯 Requirements
• 3+ years of experience in web3, with a strong preference for someone with experience in crypto exchanges or financial services. • A discord savant. Ideally you’ve managed large discord communities before and are up to date with the latest best practices. • Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day. • You can pivot on the fly. Polymarket is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job. • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. • Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences. • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, Prediction Markets, DAOs, and Web 3.0.
🏖️ Benefits
• Competitive salary & equity • Unlimited PTO, Health, Vision, & Dental coverage • 401k match • Hardware setup — new MacBook Pro, big display, & accessories.
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