Product Manager

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September 27

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Pomelo Care

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Healthcare Insurance

Pomelo Care is a healthcare service that focuses on providing 24/7 virtual maternity and neonatal care. They have acquired the Doula Network, the largest credentialed network of in-network doulas in the U. S. Pomelo Care partners with health plans and employers to offer their services, which involve connecting patients with a comprehensive care team via text, phone, or video. This team includes nurses, midwives, physicians, and other specialists who assist patients from pre-pregnancy to postpartum periods. Pomelo Care aims to supplement in-person visits with additional support, enhancing maternal and newborn outcomes, and lowering healthcare costs.

11 - 50 employees

⚕️ Healthcare Insurance

💰 $8M Seed Round on 2021-08

📋 Description

• Develop and ship practical features that augment clinical decision-making, automate administrative work, and surface the right information at the right time to drive better patient outcomes. • Hold yourself and the team accountable for moving key business metrics like clinician efficiency, quality gap closure, and patient engagement. • Get in the weeds with clinicians and operators through deep shadowing, interviews, and data analysis to understand workflows and unmet needs. • Transform evidence-based clinical protocols and operational needs into intuitive, seamless product experiences. • Scope and build product features, making data-informed decisions to focus on what matters most for patients and the business. • Ensure every feature for internal teams is evaluated for impact on the patient experience. • Work as a core member of a focused team, partnering with product peers, engineering, design, clinical, and operations to rapidly ship, test, and iterate.

🎯 Requirements

• 2+ years of product management experience, with a track record of building products from the ground up that solve complex workflow challenges. • Deep user empathy and a passion for building tools for expert users. • Ability to craft clear value propositions that drive enthusiastic adoption and measurable behavior change. • Natural leader who can drive decisions across disparate teams, influencing without direct authority. • Strong instincts for how AI can be practically applied to augment human workflows. • Strong bias for action; ability to launch scrappy MVPs and iterate. • Ability to prototype with AI-powered tooling (e.g., Figma Make, Claude Code). • Exceptional communicator and collaborator who can manage stakeholders from front-line nurses to the C-suite. • Strong product and design sense, with a passion for creating consumer-grade experiences. • Bonus: Experience with products that bridge digital experiences and human-delivered services. • Bonus: Experience building workflow or platform tools for expert users. • Bonus: Experience in healthcare technology, particularly in a value-based care or modern care delivery setting. • Bonus: Founder experience or experience as a very early employee at a startup.

🏖️ Benefits

• equity, benefits, and other opportunities at Pomelo Care • some choice between equity and cash • Remote work (#LI-Remote)