
1 - 10 employees
Founded 2022
💼 Consulting
🏥 Healthcare
🏨 Hospitality
Consulting • Healthcare • Hospitality
PORCH 💚 is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.
🔥 1 minute ago
🇨🇴 Colombia – Remote
💵 COP3.8M / month
⏰ Full Time
🟢 Junior
💰 Account Manager
🚫👨🎓 No degree required
👻 Ghost score 20%
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1 - 10 employees
Founded 2022
💼 Consulting
🏥 Healthcare
🏨 Hospitality
Consulting • Healthcare • Hospitality
PORCH 💚 is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.
• Establish, maintain, and support Porch Moving Group’s Moving Service Provider relations • Develop an in-depth understanding of PMG products, services, and policies across different business units • Align network expectations throughout Moving Service Providers’ account lifetimes • Gather feedback on interfaces, services, and support through surveys, outbound calls, emails, and other channels • Educate Moving Service Providers on the benefits and expectations of their PMG accounts • Identify organizational goals and, in some cases, negotiate provider rates • Monitor provider performance and quality metrics and take action as needed • Set frequent check-ins and ensure expectations are met by the supply network • Identify mutual wins benefiting Moving Service Providers and PMG • Advocate for, upsell, and expand services while supporting retention of the provider network
• 1+ years of prior experience working with moving providers in similar roles • Excellent English communication skills, written and oral • Strong interpersonal skills • Organizational skills • A strong ability to adapt • Experience working with move service providers • Experience working with global and/or US based business teams • A quiet workspace • Internet connection of at least 30 Mbps download and 10 Mbps upload
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