
1 - 10 employees
Founded 2022
đź Consulting
đĽ Healthcare
đ¨ Hospitality
Consulting ⢠Healthcare ⢠Hospitality
PORCH đ is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.
đĽ 11 minutes ago
đŽđł India â Remote
đľ âš450k - âš630k / year
â° Full Time
đ˘ Junior
đŤđ¨âđ No degree required
đť Ghost score 20%
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1 - 10 employees
Founded 2022
đź Consulting
đĽ Healthcare
đ¨ Hospitality
Consulting ⢠Healthcare ⢠Hospitality
PORCH đ is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.
⢠Manage the end-to-end permit request process from customer request receipt through delivery of complete permit documentation ⢠Receive, review, and process approved permit requests from MovingPermits.com and sync them to HubSpot ⢠Research requested addresses using Google Maps and Street View ⢠Escalate concerns or ambiguous requests and document findings ⢠Organize and prioritize requests by date and city according to lead-time requirements ⢠Apply for permits on city-specific websites following application procedures ⢠Process permit payments using the company credit card and maintain payment records ⢠Coordinate Tow Zone sign placement with local sign posting vendors ⢠Identify and escalate customer issues or conflicts before job delivery ⢠Ensure permit documents are complete and accurate before customer delivery ⢠Review job pricing, line-item totals, and billing information before invoicing ⢠Document and communicate issues, discrepancies, or mistakes for resolution ⢠Own a portfolio of 2â6 major markets at a time
⢠Minimum 1 year of office or administrative experience ⢠Strong command of English, both oral and written ⢠Excellent organizational skills and meticulous attention to detail ⢠Ability to work effectively under pressure and meet tight, non-negotiable deadlines ⢠Proficiency with computer systems and ability to quickly learn new web-based applications and databases ⢠Strong customer service orientation and professional communication skills ⢠Ability to manage multiple tasks and priorities simultaneously ⢠Proven experience working with US based business teams ⢠Excellent written and communication skills in English language ⢠Full and ongoing overlap with Porchâs U.S. EST business hours (7:30 PM IST â 3:30 AM IST) ⢠Quiet workspace ⢠Internet connection of at least 30 Mbps download and 10 Mbps upload ⢠Preferred: experience with CRM systems such as HubSpot ⢠Preferred: familiarity with permit or regulatory processes, online government portals, or municipal systems ⢠Preferred: knowledge of specific citiesâ parking regulations or right-of-way policies
⢠Medical insurance ⢠Accident insurance ⢠Retiral benefits ⢠12 company-paid holidays ⢠2 flexible holidays ⢠Privilege/earned leave ⢠Casual/sick leave ⢠Paid maternity and paternity leaves ⢠Weekly wellness events ⢠Night Shift Allowance in line with company policy ⢠Full remote work arrangement
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