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Senior Systems Administrator

🔥 5 minutes ago

🇮🇳 India – Remote

💵 ₹1.7M - ₹2.4M / year

⏰ Full Time

🟠 Senior

⌨️ Systems Administrator

Where this job comes from

Posted on PORCH 💚's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of PORCH 💚

PORCH 💚

1 - 10 employees

Founded 2022

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

PORCH 💚 is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.

📋 Description

• Own and continuously improve IT operations across operating systems, security tools, applications, servers, email systems, databases, and patch management • Establish and refine standard operating procedures within a publicly regulated enterprise environment • Lead technical projects, architect solutions, and own key workstreams end to end • Handle business-critical IT tasks and systems • Maintain technical documentation and work with auditors on IT general controls and SOX controls • Maintain secure, reliable IT infrastructure and networking • Communicate project status, activities, and achievements with internal and external partners • Own Azure and GCP cloud architecture health and performance • Define monitoring and alerting standards and lead critical incident response • Design, build, test, and maintain servers and solutions • Maintain laptops, desktops, servers, routers, switches, firewalls, printers, security updates, LANs, and SaaS applications • Administer Okta IAM, including SSO, MFA, provisioning/deprovisioning, and access policies • Build and maintain Okta Workflows for identity lifecycle and access automation • Serve as primary Level 3/4 escalation point and drive complex troubleshooting and root-cause analysis • Mentor junior administrators • Perform systems audits, backup and restore checks, and disaster recovery testing • Enforce SOX IT general controls and remediate control gaps • Use scripting and automation to eliminate repetitive work • Evaluate vendors and technology investments and provide input on IT budgets and capacity forecasting • Collaborate to resolve information technology issues • Perform other assigned IT duties or projects

🎯 Requirements

• IT related Bachelor's degree or related on-the-job experience • Relevant IT certifications (e.g., AWS/GCP, CompTIA, Microsoft) preferred • 7-10 years of relevant enterprise IT operations experience, including significant time at a Level 3+ or lead capacity • Strong English communication skills, verbal and written • Attention to detail, dependability, cooperation, integrity, and analytical skills • Ability to multitask • Excellent organizational and prioritization skills • Strong interpersonal and influencing skills • Experience with Azure and GCP • Experience administering Okta or a comparable IAM/SSO platform, including Okta Workflows automations • Proven experience maintaining enterprise-scale infrastructure and cloud solutions • Experience maintaining and patching Windows, Linux, and Apple operating systems • Experience maintaining and patching SQL databases • Ability to inspire, motivate, mentor, and influence behaviors to drive change • Ability to adapt to rapidly changing priorities • Strong hands-on experience leveraging AI tools such as Claude or Microsoft Copilot in an IT environment • Proven experience working with US-based business teams • 8 working hours excluding breaks, including 4 core US-hours overlap • Quiet workspace and internet connection of at least 30 Mbps download and 10 Mbps upload

🏖️ Benefits

• Medical insurance • Accident insurance • Retiral benefits • 12 company-paid holidays • 2 flexible holidays • Privilege/earned leave • Casual/sick leave • Paid maternity and paternity Leaves • Weekly wellness events • Virtual interviews • Inclusive culture of belonging • Equal Opportunity employment

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