Credit and Collections Analyst

Job not on LinkedIn

🔥 17 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

📞 Collections

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Positivo S+

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2009

💼 Consulting

📦 Logistics

🔒 Cybersecurity

Consulting • Logistics • Cybersecurity

Positivo S+ is a managed service provider (MSP) and technology services division of Positivo Tecnologia that partners with businesses to deliver end-to-end IT operations, cloud and infrastructure management, cybersecurity, digital workplace solutions, and data & analytics. The company offers 24/7 observability and automation, cloud migrations, security operations (SOC), identity & access management, network operations, business continuity, and master data management, emphasizing scalable, user-friendly interfaces, cost optimization and proactive monitoring for enterprise customers.

📋 Description

• Provide support and assistance to internal and external customers • Manage and update information in healthcare operator and health plan portals • Analyze billing disputes, denials, and discrepancies, identifying causes, amounts, and required actions • Gather, review, and validate documents, billing records, prices, and invoices related to collections • Monitor supply, billing, and collections processes, supporting the recovery of outstanding amounts and resolution of financial issues • Collaborate with the Sales, Logistics, Technical Support, and Credit and Collections teams • Maintain contact with customers to obtain and validate supporting documentation • Prepare and maintain controls, checklists, and customer histories • Use corporate systems and tools, including FSCM • Identify root causes of denials, disputes, and delinquency, and propose improvements • Support the department’s administrative and operational routines • Ensure activities are performed in accordance with internal policies, procedures, ethical standards, and compliance guidelines

🎯 Requirements

• Experience in customer service, billing analysis, dispute analysis, and/or denial analysis • Bachelor’s degree completed • Analytical mindset, with the ability to investigate discrepancies and identify root causes • Strong organizational skills and ability to manage and verify documents and information • Familiarity with corporate systems, digital tools, and administrative controls • Strong planning, prioritization, and task follow-up skills • Clear communication skills and ability to interact with customers and various internal teams • Results-oriented, problem-solving mindset with a focus on continuous improvement • Collaborative, organized, proactive, and quality-focused approach to processes • 1 to 3 years of professional experience

🏖️ Benefits

• Medical and dental insurance • Life insurance • Food allowance/meal voucher • Transportation allowance • Discount Club • Access to Wellhub (gyms) and Mente Tranquila • Discounts on Positivo products • University partnership