
1001 - 5000 employees
Founded 2009
💼 Consulting
📦 Logistics
🔒 Cybersecurity
Consulting • Logistics • Cybersecurity
Positivo S+ is a managed service provider (MSP) and technology services division of Positivo Tecnologia that partners with businesses to deliver end-to-end IT operations, cloud and infrastructure management, cybersecurity, digital workplace solutions, and data & analytics. The company offers 24/7 observability and automation, cloud migrations, security operations (SOC), identity & access management, network operations, business continuity, and master data management, emphasizing scalable, user-friendly interfaces, cost optimization and proactive monitoring for enterprise customers.
🔥 1 hour ago
🗣️🇧🇷🇵🇹 Portuguese Required
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1001 - 5000 employees
Founded 2009
💼 Consulting
📦 Logistics
🔒 Cybersecurity
Consulting • Logistics • Cybersecurity
Positivo S+ is a managed service provider (MSP) and technology services division of Positivo Tecnologia that partners with businesses to deliver end-to-end IT operations, cloud and infrastructure management, cybersecurity, digital workplace solutions, and data & analytics. The company offers 24/7 observability and automation, cloud migrations, security operations (SOC), identity & access management, network operations, business continuity, and master data management, emphasizing scalable, user-friendly interfaces, cost optimization and proactive monitoring for enterprise customers.
• Act as an N2 analyst in the SOC, conducting security incident analysis, investigation, and response during the night shift • Monitor and correlate events using SIEM, EDR/XDR, and other security solutions • Identify threats and prioritize responses based on severity and impact • Investigate alerts, analyze logs and indicators of compromise, and distinguish false positives from genuine incidents • Execute containment actions and support the eradication and recovery of affected environments • Provide technical support to N1 analysts, guiding ticket triage, handling, and escalation • Engage specialists, leadership, and environment owners according to the escalation matrix and incident severity • Record evidence, actions taken, and recommendations in tickets, ensuring traceability and SLA compliance • Prepare technical reports and contribute to root cause analyses, post-mortems, and improvement plans • Contribute to updating playbooks, operating procedures, and detection rules • Conduct shift handovers, communicating ongoing incidents, outstanding items, risks, and next steps • Comply with the Information Security Policy, Code of Conduct, and Integrated Management System guidelines • Protect the confidentiality of information and access credentials
• Bachelor’s degree in Information Security, Computer Science, Information Systems, Computer Networks, or a related field • Knowledge of event monitoring and investigation using SIEM, EDR/XDR, and firewalls • Log analysis for Windows, Linux, and network environments • Knowledge of TCP/IP, DNS, and HTTP/HTTPS protocols • Experience with incident triage and response • Experience analyzing indicators of compromise and preserving evidence • Familiarity with playbooks, escalation matrices, and ticket and SLA management • Availability to work night shifts on a 12x36 schedule, including weekends and holidays • Graduate degree in Information Security, Cybersecurity, or a related field is a plus • Analytical thinking, organization, accountability, clear communication, and collaboration • Discipline in documentation and shift handovers, composure under pressure, and a customer-focused approach to incident resolution
• Medical and dental insurance • Life insurance • Meal and food allowance • Transportation allowance or parking • Discount club • Discounts on Positivo products • Access to Wellhub (gyms) • Mente Tranquila mental wellness program • Elleve Performance: Discounts at universities and on courses
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