Financial Aid Advisor

🕒 6 days ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

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Post University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1890

📚 Education

Education

Post University is a private university that offers career-focused higher-education programs to traditional and nontraditional students. It provides flexible delivery including online and on-campus undergraduate and graduate degrees, certificate programs, and degree-completion pathways aimed at adult learners and working professionals. Post emphasizes practical, workforce-aligned curricula and partnerships that support career readiness and professional advancement.

📋 Description

• Advise students on tuition payment plans, financial aid options, and application procedures • Collaborate with internal departments (Admissions, Student Accounts, Registrar, Advising) to support student financial needs • Collect and verify financial aid documentation to complete student files • Maintain accurate records and perform timely data entry in university systems • Counsel students with high balances or delinquent accounts to identify additional financing solutions • Respond promptly to student inquiries and follow up to ensure resolution • Participate in student registration and retention initiatives • Stay current with federal financial aid regulations and university policies • Attend training sessions and contribute to continuous improvement efforts • Maintain a minimum of 80% “ready time” on inbound phone queue

🎯 Requirements

• Associate’s degree or equivalent experience • Possess a thorough understanding of Title IV funds, regulations, and eligibility requirements. • Excellent phone, email, and face-to-face communication skills; maintains a positive attitude • Proven ability to work effectively with all members of the financial aid team to improve student experience • Excellent computer skills; able to use Microsoft Office products and university systems • Exceptional problem-solving skills and attention to detail • Energetic and goal-oriented; strong interest in working in a fast-paced environment that requires multitasking

🏖️ Benefits

• Candidates must plug their equipment into their home router (a 50-foot Ethernet cable will be provided by Post) • No wireless connections are supported • The home Internet minimum requirements are a download speed of 25 Mb, an upload speed of 15 Mb, and a ping rate of less than 60 • Upload speed is essential for maintaining a consistent audio connection in the phone system • Candidates whose home network speed does not meet the minimum requirements can independently contact their ISP to upgrade their service before their confirmed start date • Candidates must have a reliable Internet connection and a designated and private home office or alternative workspace free from noise or distractions