Account Manager

🕒 April 21

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Powerfleet

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

🤖 Artificial Intelligence

☁️ SaaS

🚗 Transport

Artificial Intelligence • SaaS • Transport

Powerfleet is a global AIoT and SaaS-based mobile asset management company that provides end-to-end solutions to monitor, manage, and optimize connected vehicles and warehouse assets. The company ingests and harmonizes data from diverse sources to deliver actionable insights that improve safety, efficiency, and sustainability across the supply chain. Powerfleet serves millions of subscribers and thousands of enterprise customers worldwide, positioning itself as a B2B technology provider for intelligent mobility and operational optimization.

📋 Description

• Serve as the primary relationship owner for assigned customer accounts. • Drive customer satisfaction, retention, and growth by building strong, trusted relationships. • Understand customers challenges and opportunities and align the Powerfleet portfolio to drive pipeline growth and sales. • Identify upsell and cross-sell opportunities to expand Powerfleet’s footprint. • Conduct regular business reviews with customers to track performance and identify opportunities for additional value. • Understand customer needs and collaborate internally (Sales, Product, Customer Success, Technical Support) to deliver tailored solutions. • Monitor customer account performance, proactively addressing any risks to satisfaction or retention. • Maintain accurate account records in CRM and provide timely reporting on account status. • Provide an accurate revenue forecast. • Identify and mitigate risks that could result in revenue reduction. • Stay current on market trends, customer priorities, and competitor offerings to provide strategic guidance.

🎯 Requirements

• 3–5+ years of experience in account management, customer success, sales, or business development in a B2B environment • Proven ability to manage multiple customer accounts and drive account growth • Strong relationship-building and communication skills with customers at various levels • Ability to discover and understand customer needs aligning them into actionable solutions • Proactive, results-oriented, and comfortable working in a fast-paced, dynamic environment • Experience with CRM tools (Salesforce preferred) and data-driven account management • Bachelor's degree level education preferred • Fluency in Dutch and English required • Willingness to travel as needed within Netherlands to meet with customers and attend events.

🏖️ Benefits

• EU Equal Opportunity Statement • Inclusive and diverse workplace.