Client Success Manager – Energy Efficiency

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Power TakeOff

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2007

⚡ Energy

🤝 B2B

💰 $65k Seed Round on 2014-10

Energy • Software • B2B

Power TakeOff is a utility implementation contractor that specializes in energy efficiency solutions for small and medium businesses (SMBs). It leverages Advanced Metering Infrastructure (AMI) investments to deliver custom, data-driven energy efficiency programs such as the Virtual Commissioning (VCx) energy efficiency program. By using software like the Utility Intelligence Platform, Power TakeOff enables utilities to engage customers with personalized insights and operational measures that result in significant energy savings. Their innovative approach capitalizes on remote analytics and virtual engagement to improve customer engagement and drive effective energy reductions across the U. S.

📋 Description

• Serve as the primary point of contact for assigned clients, proactively managing relationships through regular virtual meetings and periodic in-person engagements • Develop a deep understanding of each client’s DSM portfolio, regulatory context and strategic priorities • Set appropriate client expectations about Power TakeOff’s implementation best practices and key program parameters, ensuring a positive client experience while minimizing deviations from our standard/preferred parameters and approaches • Successfully manage clients, programs, and service offerings through the program implementation phase while maintaining high, positive CSAT survey results • Coordinate and lead all utility client and prime implementer meetings as the representative of Power TakeOff’s Programs team. • Maintain solid familiarity with Power TakeOff and our services across client contacts and articulate key points that highlight our expertise and set us apart as an industry leader.

🎯 Requirements

• Demand side management (DSM) and energy efficiency industry experience, including utility client management • Exceptional communication skills, both written and verbal, to facilitate effective collaboration across departments and with external stakeholders. • Strong sales experience and ability to identify and qualify new opportunities. • Experienced in developing detailed project plans, timelines, and resource allocations to ensure seamless execution. • Prior experience in project management, product management, and data integration is advantageous. • Proficiency in Atlassian and Salesforce products is a plus. • Project management certifications (e.g., PMP, Six Sigma, PMI-ACP, CSM) is a plus.

🏖️ Benefits

• Medical insurance, including vision and dental • Health Savings Account contributions • Retirement plans with company matching • Student Loan Incentive Repayment Program (eligible 12 months after employment) • Generous time off, including: 15 paid vacation days, increasing to 20 after the first year • 7 flexible well-being days • At least 9 paid holidays • All company winter break between Dec. 25th and Jan. 1st • Summer "Friyays", from June through August we get each 2nd and 4th Friday off!