Senior Salesforce Consultant, Business Analyst

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🕒 April 13

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Peak & Peak

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

👥 B2C

🏢 Enterprise

B2B • B2C • Enterprise

Peak & Peak is a leading consulting firm specializing in digital transformation strategies and the implementation of CRM technology solutions for consumer industries. They work closely with leading consumer brands to enhance their digital strategies and system integrations with a focus on Salesforce-based solutions. Their services include agile multi-cloud delivery, Salesforce Consumer Goods Cloud, Manufacturing Cloud, Commerce Cloud B2B, Experience Cloud, and more, particularly aimed at consumer goods, health and life sciences, products and manufacturing, and retail. As a global Salesforce Consulting Partner and a founding member of the Consumer Goods Partner Advisory Board by Salesforce, Peak & Peak leverages Salesforce technologies to drive customer engagement, improve retail execution, and manage complex consumer and patient relations. Their objective is to assist consumer goods brands in navigating digital transformation sustainably and effectively, committing to the continuous improvement of customer-focused solutions.

📋 Description

• You act as an "integrator" between business requirements and technology solutions to identify solutions for customer challenges • Prepare and lead client workshops to capture requirements and challenges • Translate business requirements into detailed user stories through close collaboration with the client • Take ownership and coordinate development activities throughout the project, keeping the client and project stakeholders informed of progress • Lead and coordinate QA and UAT activities • Stay up to date on innovations, trends and developments around Salesforce to provide clients with the most modern solutions • Develop your skills through Salesforce training and mentoring • Serve as a mentor for other employees • Analyze data and continuously produce reports to improve insights • Take responsibility for internal initiatives and innovation tasks • Participate in pre-sales activities

🎯 Requirements

• Minimum of 4 years' experience in consulting or a comparable industry • Solid experience in eliciting functional requirements for at least 4 years • At least 4 years' experience with Salesforce Sales, Service, Marketing or Commerce Cloud • Experience in pre-sales activities is a must • Proven experience leading IT projects • Salesforce certifications are required • Practical experience configuring Salesforce Formulas, Process Builder and Flows • Experience redesigning processes and managing client expectations • Experience with project management and change management is an advantage • Proactive and solution-oriented working style • Able to perform fully remotely and with prior experience working in a remote team • Specialization in industry clouds such as Consumer Goods Cloud or Nonprofit Cloud is an advantage • German and English language skills are required • Additional language skills are an advantage

🏖️ Benefits

• Salesforce training • Employee mentoring • Flexible working hours • Remote work / work-from-home options