Call Center Representative

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PreBorn!

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 Non-profit

🤲 Charity

🏥 Healthcare

Non-profit • Charity • Healthcare

PreBorn! is a U. S. -based, faith-centered nonprofit that runs a network of pregnancy support clinics providing free ultrasounds, compassionate counseling, material aid (diapers, formula, clothing), parenting education, and gospel-centered discipleship to dissuade abortion and support mothers. The organization places ultrasound machines in clinics, raises donor support (monthly and one-time) through programs like “Heartbeat Heroes,” and reports impact metrics on babies saved, commitments to Christ, and machines placed. PreBorn! is an IRS-approved 501(c)(3) and highlights accreditation and charity ratings on its site.

📋 Description

• Answer and redirect call from abortion-minded individuals • Utilize in-house booking platform to schedule clients • Utilize CTM phone system for receiving and responding to calls, texts and emails • Communicate with local centers, as needed, to ensure the smooth booking of appointments • All other duties as assigned by the Contact Center Director

🎯 Requirements

• Personal, growing relationship with Jesus Christ • Agreement with, and adherence to, PreBorn!’s Statement of Faith and Code of Christian Conduct • 100% pro-life • Willingness to intercede before God for the ministry of PreBorn! • Access to high-speed internet • A quiet space to take calls without interruptions and/or background noise • Experience in pregnancy crisis centers - Strongly preferred • Experience and confidence in taking and redirecting phone calls from abortion-minded individuals • Ability to handle high volume, high-stress phone calls with calm and efficacy • Multi-tasker handling multiple platforms at one time • Proficient verbal and written communication skills • Bi-Lingual in Spanish and English

🏖️ Benefits

• Health Insurance • 401K matching • Paid vacation • Paid holidays