Senior Operations Specialist

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Precision Medicine Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $35.2M Venture Round on 2021-03

Consulting • Healthcare • Logistics

Precision Medicine Group is a global team of experts that specializes in precision medicine, which combines advanced lab sciences, translational informatics, regulatory affairs, payer insights, and marketing communications. The company focuses on overcoming product development and commercialization challenges for pharmaceutical and life sciences clients. Their services include biomarker-driven research and development, as well as commercialization support for life science organizations from launch to product maturity. Precision Medicine Group operates through two main arms: Precision for Medicine and Precision AQ, specializing in clinical and commercial solutions respectively.

📋 Description

• Support the vision of and commitment to continuous improvement in operational excellence across all activities. • Lead the evaluation of business processes and workflows to identify opportunities for improvement or automation under direction of a supervisor. • Participate with stakeholders in root-cause problem-solving techniques to identify core process challenges. • Support the development of recommendations for process improvement, leveraging subject matter experts for critical input. • Partner with cross functional leadership to prioritize improvement opportunities and support strategic initiatives. • Partner on the design and implementation of new business processes with organizational context and priorities in mind. • Lead change management initiatives and support business through a communication framework assessment of impact on roles and deploy a variety of tactics to support change management effort to ensure adoption and sustainability of process changes. • Lead internal communication to effectively update stakeholders on progress, performance, key issues, and blockers that may impact business attainment or critical program and project completion • Identify operational risks and lead implementation of mitigation plans. • Ensure or lead the documentation of business process. • Work with leadership to establish key performance metrics and dashboards for monitoring operational performance. • Provide insight into training and guidance to teams on new processes and how to identify improvement opportunities, building awareness on continual improvement initiatives • Support standardized best practices and processes across the organization to ensure consistency and sustainability. • Monitor, measure, and analyze the effectiveness of new initiatives and processes, making adjustments as needed. • Monitor adoption of process, system and organizational changes to ensure long term and sustained adoption. • Prepare and maintain tools and templates to support execution • Schedule meetings, take notes, and track actions • Travel as needed

🎯 Requirements

• Bachelor's degree or equivalent experience • 5-7 years in change management, operations support, and process improvement experience • Experience in CRO/pharmaceutical/biotechnology drug development or demonstrated competency in the key areas of the role • Strong drug development experience with understanding of other functions relevant to the position. • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) • Strong written and verbal English communication skills • Knowledge of ICH-GCP and regulatory guidance • Strong interpersonal and training skills • Self-motivated and detail-oriented • Ability to work independently and in teams • Strong professionalism, sense of ownership and pride in quality of outputs • Understanding of change management models (ie ADKAR) and use of change radars • Flexible attitude with respect to work assignments and ability to thrive in a fast-paced dynamic environment

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options