Product Enablement Specialist

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🔥 49 minutes ago

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Precursive

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2011

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

💰 $3.1M Venture Round - Precursive on 2020-04

SaaS • B2B • Artificial Intelligence

Precursive is an AI-powered Professional Services Automation (PSA) platform that helps services-led companies run and scale delivery on Salesforce. It provides project and resource management, revenue and billing, customer workspaces, analytics and AI agents to spot risks, optimize margins, automate project setup, and align sales, services and customer success. Precursive targets consulting, implementation and managed services teams to improve attach rates, accelerate time-to-value, and provide board-ready P&L visibility for services-driven recurring revenue growth.

📋 Description

• Own the structure, quality, and consistency of Precursive’s knowledge base for end users and admins • Create, maintain, and improve written documentation and training decks • Define what “good” looks like for learning content at Precursive • Ensure enablement assets stay current as the product evolves • Deliver internal product enablement for Services, Support, Sales, Solutions, and new joiners • Own internal release enablement, including release notes and internal briefings • Explain product workflows, intended behaviour, and changes clearly and practically • Update training materials, KB content, and customer onboarding materials in line with releases • Partner with Sales and Solutions to scope training requirements for prospects, and contribute training scope and effort to SOWs • Deliver live customer training sessions, workshops, and webinars • Run training scoping sessions to understand audience needs and tailor scope and content • Own and evolve customer onboarding agendas and supporting materials • Coach and enable the Services team to deliver customer onboarding sessions effectively • Ensure customer onboarding reflects current product capabilities and best practices • Identify recurring areas of confusion or friction from training and enablement • Feed insights into Product • Work closely with Product to ensure enablement assets reflect product intent

🎯 Requirements

• Required Experience in product enablement, training, customer education, or a similar role • Strong written and verbal English communication skills (C1 Level) • Experience delivering training on Salesforce-based products, with the ability to train end users on how to navigate Salesforce • Demonstrated interest in using AI tools to build repeatable content workflows, not just to speed up one-off production • Nice To Have: Experience working in B2B software companies • Experience operating within, or closely alongside, a professional services team and familiarity with embedded services or post-sale delivery models • Experience supporting mid-market and enterprise customers

🏖️ Benefits

• Competitive salary aligned to experience and market rates • Flexible working arrangements • £500 annual learning and development budget • Generous holiday allowance, equating to 34 days of paid time off per year (inclusive of public holidays, plus an additional day for your birthday) • A role with real ownership and visible impact