Senior Solutions Architect, Collaboration

🕒 April 4

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Presidio

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤖 Artificial Intelligence

🔒 Cybersecurity

🏢 Enterprise

Artificial Intelligence • Cybersecurity • Enterprise

Presidio is a global IT solutions and services firm that designs, implements, and manages agile, secure digital platforms to help enterprise customers accelerate digital transformation. Its offerings include cloud migration and modern platforms, managed services, AI and data analytics (including agentic and private AI), cybersecurity, networking, collaboration, and lifecycle/finops and procurement/consumption financing. Presidio serves regulated and enterprise sectors such as healthcare, media & entertainment, finance, public sector and utilities.

📋 Description

• Provide pre-sales support of Cisco/Zoom/Microsoft Collaboration related opportunities & solutions. • Understand client's infrastructures, business needs & provide expertise and consulting on Cisco/Zoom/Microsoft solutions and third-party addon collaboration products. • Provide internal assistance on Cisco/Zoom/Microsoft solutions, product plans and roadmaps. • Conduct in-person & virtual presentations to clients. • Work closely with inside & outside account management team to develop & drive business. • Coordinate hardware & software quotations with account teams. • Develop and deliver scopes of works, hour/cost estimates, professional proposals, and design documentation. • Provide management and account team oral and written reports on the client needs, problems, interests, market situations, competitive activities, and potential for new products/services. • Gain knowledge about products, applications, technical service, market conditions, competition, and technology trends through research, partner technical experts and customer feedback. • Help guide and direct customers by performing ROI and TCO analyses of Cisco, Zoom, and Microsoft collaboration solutions.

🎯 Requirements

• Bachelor’s degree or equivalent experience and/or military experience • 7+ years of relevant experience • 5+ years of consulting experience ; Presales experience strongly preferred • Experience with Microsoft, Zoom Collaboration portfolio, and Cisco Collaboration portfolio (CUCM, Unity Connection, Contact Center Express, Flex Licensing/Smart Accounts, Webex Calling, Webex Contact Center) • Strong experience with migrating customers from on premise collaboration solutions to cloud collaboration platforms • Foundational understanding of Cloud Technologies (AWS, Azure) • Foundational knowledge of DevOps/Automation with Workflow Integrations • Thorough knowledge of Cisco products and understanding of infrastructure and best practices. • Solid interpersonal and presentation skills including client-facing consulting skills. • Knowledge of AI/ML industry trends and initiatives • Strong oral and written communication skills.

🏖️ Benefits

• Competitive salary • Flexible Hours • Professional Development Opportunities • Health Insurance • Retirement Plans