Primary Goal
Education • Cybersecurity
Primary Goal is an award-winning independent training provider offering bespoke apprenticeship and non-apprenticeship training programmes in the digital, cyber, and ICT sectors. The company specializes in delivering high-quality education that prepares learners for the rapidly evolving technology landscape. Primary Goal collaborates with industry-leading EdTech specialists to design innovative solutions that facilitate digital transformation and reduce the digital divide. They offer training services to educational institutions and businesses, helping them maximize their apprenticeship levy and embrace new technologies. Their courses include digital champion training and network engineering, tailored to meet the needs of various sectors.
Digital Apprenticeships Coach – ICT Level 3 / Network Engineer – Level 4
Job not on LinkedIn
August 23
Primary Goal
Education • Cybersecurity
Primary Goal is an award-winning independent training provider offering bespoke apprenticeship and non-apprenticeship training programmes in the digital, cyber, and ICT sectors. The company specializes in delivering high-quality education that prepares learners for the rapidly evolving technology landscape. Primary Goal collaborates with industry-leading EdTech specialists to design innovative solutions that facilitate digital transformation and reduce the digital divide. They offer training services to educational institutions and businesses, helping them maximize their apprenticeship levy and embrace new technologies. Their courses include digital champion training and network engineering, tailored to meet the needs of various sectors.
📋 Description
• As a Work-Based Coach, you will play a vital role in shaping the careers of apprentices enrolled on: Level 3 Information Communications Technician (ICT) Level 4 Network Engineer • You will support learners through coaching, mentoring, progress reviews, and industry-informed guidance — helping them translate theory into workplace performance. • Provide 1:1 and group coaching aligned to apprenticeship standards and workplace roles • Guide apprentices through their learning journey — from onboarding to End Point Assessment (EPA) • Offer contextualised support to apply learning in real-world scenarios • Track and report on learner progress and skills development • Collaborate with employers and delivery teams to ensure impactful outcomes • Deliver coaching via remote or occasional in-person visits (region-dependent)
🎯 Requirements
• Proven industry experience in IT support, networking, or infrastructure (e.g. 1st/2nd/3rd line, network admin/engineer, cybersecurity, service desk) • Knowledge of technical concepts including hardware, networking, security, cloud services, or troubleshooting • Experience or strong awareness of AI tools, automation, and agent-based systems in the workplace • Passion for developing others, with excellent coaching and communication skills • Strong organisational and documentation skills • Desirable: Experience in apprenticeships, coaching, or mentoring • Knowledge of apprenticeship standards and the EPA process • Relevant assessor or teaching qualifications (e.g. A1, CAVA, PTLLS, etc.) • Experience of IT project management
🏖️ Benefits
• Work with a mission-led, forward-thinking team that values impact over process • Flexible working – 100% remote. Ongoing CPD and career development opportunities • Help shape a diverse, future-ready digital workforce • Competitive salary with growth potential.
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