Call Center Specialist

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November 9

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PrimeBase

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SaaS • Enterprise • B2B

PrimeBase is a software development company that builds and delivers web and mobile products and custom software solutions for global customers. The firm emphasizes state-of-the-art technology, expert analysis, and an experienced team to create scalable, evolving products and services. PrimeBase presents itself as a talent-driven organization focused on helping businesses reach their potential through software.

201 - 500 employees

☁️ SaaS

🏢 Enterprise

🤝 B2B

📋 Description

• Making outbound calls to customer lists provided by managers to conduct product sales • Following up on customer satisfaction after sales • Building and managing a portfolio by maintaining ongoing communication with existing customers • Meeting daily call and reach targets

🎯 Requirements

• Minimum 2 years of call center experience (preferably with a background in sales and customer relationship management) • Owns a computer and has a fast internet connection • Minimum bachelor’s degree (for male candidates, military service must be completed) • Able to work between 10:30 – 18:30 (5 days a week) • Basic computer knowledge, proficient in Microsoft Office • Strong phone communication skills with clear diction and pleasant tone of voice • Excellent persuasion and communication abilities • Motivated to build a career in customer relationship management and eager to advance • Open to learning and continuous improvement • Dynamic, determined, and enjoys communication • Strong work discipline, proficient in MS Office programs • Team player with high motivation • Customer-oriented with a focus on satisfaction.

🏖️ Benefits

• Remote work • Performance-based commission system on sales