Forward Deployed Engineer

Job not on LinkedIn

🔥 1 hour ago

🇩🇪 Germany – Remote

💵 €100k - €140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 11%

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Primefold

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 SEED on 2025-02

SaaS • B2B • Enterprise

Primefold is a Germany-hosted SaaS intelligence platform that turns organizational signals — surveys, reviews, support tickets, contracts and spreadsheets — into prioritized, actionable recommendations. It offers named products such as Experience Intelligence (XI) and Real Estate Intelligence (RI), targets CX, HR, marketing, product and asset managers, and emphasizes traceable answers (each insight links back to its sources) and GDPR-compliant data hosting. Primefold is positioned as a B2B tool for enterprises to surface and act on insights from distributed internal and external data.

📋 Description

• Work as Primefold RI’s first Forward Deployed Engineer, serving as the technical bridge between the product and customer problems • Identify relevant customer problems and use cases together with asset management and IT teams, and take them from idea to production • Design and build customer-specific workflows, imports, and tools • Build and configure integrations and connectors for SharePoint, Google Drive, Gmail, Outlook, and on-premises storage • Ensure secure authentication, reliable data flows, and robust error handling • Launch and operate solutions in production, including workspace setup, access, permissions, and data onboarding • Compare extraction results with original documents when needed • Turn recurring steps into tools, checklists, and playbooks • Develop and improve AI-powered workflows tailored to each customer’s context • Evaluate the quality and accuracy of AI workflows, including when human review is required • Analyze and resolve pipeline failures, data-quality issues, and integration outages across teams • Contribute directly to the product through fixes, features, and reusable tools • Relay customer feedback to Product and Engineering • Support the Solutions Engineer on late-stage deals with technical answers on integrations, security, and feasibility • Provide technical responses regarding GDPR, data-processing agreements, security questionnaires, and data-residency setups • Work closely with Engineering, Product, Customer Experience, and Solutions Engineering

🎯 Requirements

• At least 3 years of software development experience with strong full-stack skills, such as TypeScript, Python, React, Node.js, and PostgreSQL • Experience in a customer-facing technical role, such as Forward Deployed Engineer, Implementation or Integration Engineer, Solutions Engineer, or technical consultant • Hands-on experience building integrations with enterprise systems and APIs (OAuth2, REST), including authentication, data mapping, and troubleshooting • You have taken at least one customer solution or implementation from concept through production • Excellent written and spoken German and English • Self-directed working style and the ability to manage multiple customer projects in parallel while keeping scope, priorities, and next steps clear • Based in Germany (Berlin preferred) • Willingness to travel to customers occasionally • A plus: Experience with AI- and LLM-based products, document extraction, RAG, or agent workflows • A plus: Experience with document processing (OCR, classification, extraction), Microsoft 365, SharePoint, and access-control concepts • A plus: Experience with enterprise SaaS customers and security and compliance requirements • A plus: Experience building repeatable processes in a startup • Experience with AI coding tools is relevant • Knowledge of real-estate or PropTech workflows is a plus, but not required

🏖️ Benefits

• Remote work within Germany • Attractive salary aligned with experience • Responsibility and trust in a founding role • Strong voice in product, customer experience, and company growth • Collaborative, ego-free, transparent, and change-oriented work environment

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