Account Manager

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🕒 March 31

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PrimeSync

51 - 200 employees

Founded 2023

🤝 B2B

AI • B2B • Customer Service

PrimeSync is a company that leverages generative AI to provide human-inspired AI voice agents designed to enhance customer experience across various industries. Their AI agents can handle inquiries, book appointments, make sales, and provide customer support 24/7 while seamlessly integrating with existing business systems. By implementing PrimeSync's solutions, businesses can reduce labor costs, improve customer satisfaction, and increase operational efficiency.

📋 Description

• Spearhead the onboarding process for new clients, ensuring a smooth and efficient transition into our services. • Build and maintain strong client relationships, understanding their unique needs and delivering tailored solutions. • Collaborate closely with internal teams to guarantee the delivery of exceptional services and solutions. • Identify opportunities for upselling and cross-selling to maximize revenue and client satisfaction. • Monitor key account metrics, prepare regular reports, and provide strategic insights to enhance performance. • Stay informed about industry trends and competitors to contribute to strategic decision-making.

🎯 Requirements

• Minimum of 5 years of proven experience in Account Management, specifically within BPO sales. • Candidate must be from the Philippines. • Strong background in onboarding clients, demonstrating the ability to streamline processes effectively. • In-depth understanding of the BPO industry, with a focus on building and nurturing client relationships. • Exceptional communication and interpersonal skills. • Results-oriented with a proven ability to meet and exceed targets. • Self-motivated and able to work independently in a remote setting.

🏖️ Benefits

• Competitive salary • 100% Remote work set-up • Room for career growth

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