PrimeSync
AI • B2B • Customer Service
PrimeSync is a company that leverages generative AI to provide human-inspired AI voice agents designed to enhance customer experience across various industries. Their AI agents can handle inquiries, book appointments, make sales, and provide customer support 24/7 while seamlessly integrating with existing business systems. By implementing PrimeSync's solutions, businesses can reduce labor costs, improve customer satisfaction, and increase operational efficiency.
IT Reporting Analyst
Job not on LinkedIn
March 28
🇵🇠Philippines – Remote
⏰ Full Time
🟡 Mid-level
đźź Senior
đź“š Business Intelligence Analyst
PrimeSync
AI • B2B • Customer Service
PrimeSync is a company that leverages generative AI to provide human-inspired AI voice agents designed to enhance customer experience across various industries. Their AI agents can handle inquiries, book appointments, make sales, and provide customer support 24/7 while seamlessly integrating with existing business systems. By implementing PrimeSync's solutions, businesses can reduce labor costs, improve customer satisfaction, and increase operational efficiency.
đź“‹ Description
• Collaborate closely with business leaders to design and develop reports that fuel strategic decision-making. • Drive efficiency by implementing automated solutions for generating and delivering daily reports to both internal teams and external clients. • Proactively monitor IT processes to ensure the consistent and reliable delivery of vital reports. • Provide expert support for reporting and data-related issues, contributing to the identification of root causes and post-incident reviews. • Conduct thorough data audits to maintain accuracy, completeness, and compliance with company policies. • Support audit and review processes related to IT reporting, ensuring all necessary evidence is readily available. • Create and maintain comprehensive technical and user documentation to facilitate seamless operations. • Take on special projects as assigned, leveraging your skills to drive innovation and efficiency within the team.
🎯 Requirements
• Proficiency in Microsoft O365, including Power Automate. • Extensive experience with SQL is essential. • Mandatory expertise in SSRS and/or SAP Reports. • Ability to present data creatively and meaningfully to diverse audiences. • A keen learner with a thirst for expanding skills in software development and data presentation. • Strong multitasking abilities with a knack for setting and meeting priorities. • Exceptional problem-solving skills, coupled with outstanding communication and customer service abilities.
🏖️ Benefits
• Competitive salary • 100% Remote work set-up. • Opportunities for professional development and career growth.
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