Endpoint Systems Engineer

🕒 April 3

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Prime System Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

Prime System Solutions is a prominent IT service provider specializing in talent sourcing solutions, software development, and data analytics using Power BI. With over 15 years of experience in managing complex IT infrastructures, the company emphasizes customized solutions that enhance business capabilities and operational efficiency. By leveraging a global talent pool and advanced technology, Prime System Solutions is dedicated to driving innovation and helping clients achieve long-term success.

📋 Description

• Deploy, schedule, and validate OS and software patches across Windows/macOS endpoints using **Kaseya VSA** and **Datto RMM** • Manage patch policies, rings, and compliance baselines through **Microsoft Intune** • Generate regular patch compliance reports and present remediation plans for non-compliant devices • Maintain patch SLAs and minimize exposure windows for critical CVEs • Package, deploy, and maintain third-party applications across the endpoint fleet via Intune and RMM tooling • Manage application versioning, silent installs, and uninstall routines • Monitor application health and ensure licensing compliance • Triage, manage, and resolve endpoint-related tickets within **ConnectWise Manage** • Document resolution steps clearly for knowledge base contribution • Escalate complex issues appropriately while maintaining SLA commitments • Write and maintain **PowerShell scripts** to automate repetitive tasks such as software installs, system health checks, user provisioning, and reporting • Develop and deploy scripts via RMM platforms at scale across managed endpoints • Maintain accurate endpoint inventory and configuration records through **Liongard** • Ensure audit trails, change logs, and runbooks are up to date • Contribute to internal IT documentation and SOPs • Enforce endpoint security baselines (antivirus, EDR, encryption, MFA policies) • Monitor for policy drift and remediate non-compliant devices proactively • Collaborate with security teams on vulnerability management and endpoint hardening

🎯 Requirements

• Experience in endpoint management, systems administration, or MSP role • Hands-on experience with **Kaseya VSA**, **Datto RMM**, and/or **Microsoft Intune** • Proficiency in **PowerShell scripting** for automation and system management • Experience with **ConnectWise** (Manage or Automate) for ticketing and workflow • Familiarity with **Liongard** or similar documentation/asset platforms • Strong understanding of Windows endpoint management (Group Policy, MDM, registry) • Knowledge of patch management best practices and vulnerability frameworks (e.g., CVSS) • Excellent troubleshooting and communication skills • Preferred / Bonus Skills • Experience in a **Managed Service Provider (MSP)** environment • Microsoft certifications (MD-102, AZ-800, or similar) • Familiarity with macOS endpoint management • Experience with endpoint security tools (CrowdStrike, SentinelOne, Defender for Endpoint) • Basic networking knowledge (DNS, DHCP, VPN)