Hospitality Hotel Sales & Customer Support Representative

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Baja Tomi Sdn Bhd

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🎯 Recruiter

👥 HR Tech

B2B • Recruitment • HR Tech

Baja Tomi Sdn Bhd is a personnel leasing company that specializes in providing end-to-end management of nearshore staffing solutions. The company focuses on leasing high-quality employees from Mexico, allowing clients to benefit from significant cost savings while enjoying the advantages of skilled labor without the legal complexities traditionally associated with outsourcing. Baja Tomi ensures that all leased personnel seamlessly integrate into the client's team, maintaining high retention rates and providing excellent English proficiency, all while handling necessary legal, benefits, and HR obligations related to employment.

📋 Description

• Develop and maintain relationships with clients in the hospitality industry. • Promote and sell hospitality-related products and services. • Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction. • Coordinate with internal teams to deliver seamless service and meet client expectations. • Maintain accurate customer records and follow up on sales opportunities. • Identify opportunities to improve the customer experience and increase client retention.

🎯 Requirements

• Bachelor degree • Previous experience in hospitality or hotel-related sales is required. • Proven experience in customer support or customer service. • Fluent English (spoken and written). • Strong communication, interpersonal, and problem-solving skills. • Ability to manage multiple priorities in a fast-paced environment. • Proficiency with Microsoft Office and CRM • Experience working with hotels, resorts, travel companies, or hospitality service providers. • Sales-oriented mindset with a passion for delivering exceptional customer experiences.