
10,000+ employees
🏥 Healthcare
📦 Logistics
📣 Marketing
Healthcare • Logistics • Marketing
Probe CX is a tech-powered, global customer experience organisation that amplifies human capabilities with technological excellence. As an industry-leading CX and digital transformation provider, Probe CX is committed to helping clients become modern digital organisations by integrating the latest technology with people, process, and data. With over 19,000 team members across multiple countries, Probe CX offers services such as contact centre operations, social media management, digital transformation, AI solutions, and data analytics. Recognized for excellence, Probe CX manages risk to create value while focusing on responsible AI use and provides comprehensive solutions for various industries, including banking, finance, telecommunications, and healthcare.
🔥 17 minutes ago
🇵🇭 Philippines – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Software Development Engineer in Test (SDET)
👻 Ghost score 10%
Where this job comes from
Posted on Probe CX's careers page, not through a job board
First seen by Remote Rocketship 17 minutes ago

10,000+ employees
🏥 Healthcare
📦 Logistics
📣 Marketing
Healthcare • Logistics • Marketing
Probe CX is a tech-powered, global customer experience organisation that amplifies human capabilities with technological excellence. As an industry-leading CX and digital transformation provider, Probe CX is committed to helping clients become modern digital organisations by integrating the latest technology with people, process, and data. With over 19,000 team members across multiple countries, Probe CX offers services such as contact centre operations, social media management, digital transformation, AI solutions, and data analytics. Recognized for excellence, Probe CX manages risk to create value while focusing on responsible AI use and provides comprehensive solutions for various industries, including banking, finance, telecommunications, and healthcare.
• Create, maintain, and execute structured manual test plans, detailed test cases, and realistic test datasets based on functional specifications. • Use internal and platform tools to validate conversational pathways, verifying system outcomes, triggers, and user journeys against acceptance criteria. • Incorporate modern AI concepts and productivity tools into manual testing workflows to generate test scenarios, edge cases, and synthetic data. • Execute end-to-end functional, regression, smoke, and exploratory testing across regular SaaS release cycles. • Identify, reproduce, document, and track defects to resolution using Jira, collaborating with developers and product teams. • Maintain test cases and traceability matrices in Zephyr for release transparency. • Uphold robust testing standards and comply with enterprise data privacy and security practices.
• 3+ years of dedicated, hands-on experience in manual software testing within SaaS, web, or enterprise applications. • Foundational familiarity with AI concepts (e.g., prompt crafting, NLP basics) or practical exposure to using AI tools to assist in manual test design and edge-case ideation; conversational AI experience is a plus, not a requirement. • Proven proficiency working with Jira and Zephyr for test planning and defect tracking. • General understanding or foundational exposure to test automation concepts and workflows. • Sharp attention to detail with an investigative eye for edge cases, functional anomalies, and UX inconsistencies. • Strong verbal and written communication skills to articulate defects clearly and collaborate effectively across Agile squads. • Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related discipline. • Minimum of 3+ years of proven experience in manual software quality assurance.
• 100% Full-Time Remote: Enjoy complete location flexibility while working with a high-caliber, distributed technical team. • True Work-Life Balance: Sustainable delivery cadences, sensible sprint planning, and respect for your personal time. • Cutting-Edge SaaS Exposure: Work directly on enterprise-grade software interacting with millions of real-world customer journeys. • Modern QA Practices: Leverage modern AI tools and concepts to augment and elevate your manual testing toolkit.
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