Head of Community / Community Manager

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Profitable Tradie - Trades Business Specialist

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2008

🤝 B2B

📚 Education

B2B • Education

Profitable Tradie is a business coaching and training company that helps owners of plumbing, electrical and other service-based trades businesses improve profitability, reclaim time, and build businesses that don’t rely on the owner. They provide tailored programs (for new, struggling, and scaling trades businesses), hands-on events, workshops, online training, free tools and templates, a podcast and a free book to teach systems, pricing, hiring, cashflow and leadership. Their services are focused on practical, results-driven strategies for trades such as plumbing, electrical, HVAC, roofing, tiling and joinery, with proven outcomes and measurable improvements in profit and reduced owner hours.

📋 Description

• Create an engaged, high-performing community where members consistently show up, participate, and support one another • Become the trusted voice inside our member Facebook groups, creating conversations that drive action and accountability • Welcome new members and establish community rituals that encourage long-term engagement • Review member work including sales letters, job ads, pricing documents, sales scripts, marketing campaigns, and operational documents • Provide expert feedback while encouraging meaningful peer-to-peer coaching and collaboration • Run multiple live Q&A coaching sessions each week, facilitating discussions that deliver practical outcomes • Coach members through real business challenges while ensuring advice aligns with their existing coaching plans • Work closely with our coaching team to ensure members receive consistent guidance and support • Identify members who may be disengaging and proactively reconnect them before they lose momentum • Celebrate member wins and success stories that inspire the wider community • Support our coaching inbox by providing timely, high-quality responses that move members forward • Build systems that continually improve engagement, member experience, and community health as we grow

🎯 Requirements

• Have coaching experience and know how to challenge people while making them feel supported • Have strong business knowledge across sales, marketing, pricing, recruitment, operations, or running successful trade businesses • Can confidently review business documents and provide practical, actionable feedback • Are an excellent facilitator who can confidently lead live group coaching sessions • Know when to coach, when to challenge, and when to involve another member of the coaching team • Have exceptional written communication skills • Think in systems and long-term member experience rather than simply reacting to comments • Hold high standards while creating an environment where people feel comfortable asking for help • Take ownership and thrive in a fast-paced, high-performance environment • Experience in business coaching, trades, service businesses, or membership communities will be highly regarded

🏖️ Benefits

• You'll build one of the strongest business communities in the trades industry • You'll directly influence member success, engagement, retention, and business outcomes • You'll work alongside an experienced coaching and leadership team • You'll have the freedom to improve systems, introduce new ideas, and shape the future of our community • You'll join a high-performance culture where learning, ownership, and continuous improvement are expected • You'll work with ambitious business owners who genuinely want to grow • You'll be part of a team that's changing the lives of thousands of trade business owners across New Zealand, Australia, and North America