Operations Specialist – Management Systems Certification Body

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Proks Certification GmbH

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2018

📋 Compliance

💼 Consulting

🤝 B2B

Compliance • Consulting • B2B

Proks Certification GmbH is a Düsseldorf-based certification body founded in 2018 that provides system and product certification services for businesses. The company offers ISO system certification services (explicitly ISO 9001 for quality management and ISO/IEC 27001 for information security), product certification preparation, and related compliance support. Its website emphasizes quality policy, impartiality, and customer contact (phone, email, appointment scheduling) for B2B clients.

📋 Description

• Manage operational audit processes and maintain continuous communication with customers and external auditors • Coordinate resource allocation and scheduling for initial, surveillance, and recertification audits according to ISO 9001 and ISO/IEC 27001 • Review order data and compile audit documents, applicable rules and regulations, and customer files for auditors and customers • Request audit reports, nonconformity documentation, and corrective action plans, and review them for completeness and formal accuracy • Prepare certification files for independent certification decisions and monitor their status through approval • Serve as the primary point of contact for external auditors and customers regarding organizational, procedural, and administrative matters • Maintain customer, audit, and certificate data in the certification system and monitor surveillance cycles and certificate validity periods • Work in accordance with the requirements of the ISO/IEC 17021-1 management system and support accreditation assessments • Report to the Operations Manager

🎯 Requirements

• Successfully completed commercial vocational training (e.g., industrial clerk or office management clerk) or an equivalent qualification • At least 2 years of professional experience in operational project management, audit or resource planning, order processing, or customer service • Excellent communication and negotiation skills, with a strong service orientation when working directly with customers and external service providers/auditors • Proficient in Google Workspace and digital document and database systems • Very good German skills (at least C1) and good English skills (at least B2), both written and spoken • Precise, independent, and structured working style with a strong commitment to quality • Preferably resident in North Rhine-Westphalia (an advantage, but not required) • Experience in a certification body, the TIC industry, or quality management (an advantage, but not required) • Knowledge of ISO 9001 and/or ISO/IEC 27006-1 standards and the certification process (an advantage, but not required) • Basic knowledge of accreditation requirements under ISO/IEC 17021-1 / ISO/IEC 27006-1 (an advantage, but not required)

🏖️ Benefits

• Permanent employment in a crisis-resistant, growing market • Comprehensive onboarding in certification processes, standards, and systems • 40-hour workweek and 100% remote work • 30 days of paid vacation based on a 5-day workweek • December 24, December 31, and your birthday are additional paid days off • Professional training and development opportunities (e.g., standards training) • Flat hierarchies within a committed, collaborative team • Germany-wide public transportation pass fully covered by the employer • Modern IT equipment: Apple MacBook Air for your daily work