Associate Technical Program Manager

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PromptCloud

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

PromptCloud is a comprehensive web scraping service provider specializing in delivering high-quality, customizable data mining solutions. They offer managed data scraping services with a focus on automating data acquisition processes and customizing data delivery to suit client needs. Their solutions are tailored for various industries, including eCommerce, travel, real estate, and finance, among others. PromptCloud uses advanced technologies such as artificial intelligence and machine learning for live web crawls that provide actionable insights, helping businesses leverage data-driven innovation. They ensure scalable and reliable web scraping infrastructure, allowing clients to easily extract data from complex sites without needing to code. PromptCloud collaborates with a range of clients, from small start-ups to Fortune 500 companies, delivering efficient and ethical data extraction solutions.

📋 Description

• Lead cross-functional projects, including program definition, roadmap planning, resource allocation, and execution • Work on projects leveraging AI/ML technologies and integrating them into yours and the organisation’s regular work stream • Understand, clarify and articulate the requirements to the leads and developers, assist in scoping, schedule preparation, ensuring quality, and deployment excellence across the service and product offerings • Work closely with clients, sales, tech leaders, developers, QA engineers, product managers, business teams, and external vendors to align priorities and drive execution • Identify bottlenecks, streamline workflows, and enhance testing and release processes to improve delivery speed and efficiency • Define and implement quality, release metrics, and process improvements to reduce time-to-market while ensuring operational excellence • Act as a technical problem solver, resolving project deadlocks and constraints through consensus and sound judgment • Drive planning of major/minor and maintenance release windows, ensuring alignment across multiple teams • Collect and analyze data to track project performance and make informed business decisions • Maintain structured documentation and provide regular program updates to leadership teams

🎯 Requirements

• 5+ years of relevant program, project and account management experience in a fast progressing tech-oriented company • Bachelor's/Master’s degree in Computer Science, Engineering, or a related field • Experience managing technical projects, driving cross-functional collaboration, and implementing release strategies • Build good rapport with the existing clients and the prospects leading to new opportunities discovery, conversion, upselling, and cross-selling • Experience or familiarity with AI-driven solutions and automation tools • Ability to understand and work with SMEs on frontend, backend, cloud, and infrastructure technologies • Experience managing Agile methodologies, participate and/or conduct daily standups, promptly update the incident management tools, prepare work breakdown structure for complex and timebound tasks/projects, perform root cause analyses, initiate preventive and corrective actions • Strong Communication & Collaboration skills with attention to detail • Self-Driven & Proactive Mindset • Ensure all accounts and project related details are up-to-date and documented

🏖️ Benefits

• A one-time home office setup allowance • Monthly allowances for internet bills • Child care allowance for new mothers/single parents • Half-yearly performance appraisals • Flexible working hours • Competitive salary