Standards, Practices and Compliance Specialist

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🕒 March 27

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Promutuel Assurance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1852

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

Promutuel Assurance is a Quebec-based mutual property and casualty insurer offering personal and commercial insurance products, including auto, home, recreational vehicle, business, and agricultural coverage. Founded in 1852 and organized as local mutuals, it emphasizes proximity service, personalized advice, claims support, and community engagement, alongside digital customer tools like an online client portal. Promutuel also returns value to members and supports regional causes, operating numerous service points across Quebec.

📋 Description

• Assess the quality of practices through various types of audits to ensure compliance with current standards, company procedures and guidelines • Measure the quality of our advisory role and the experience of our policyholders and business partners using various methods • Identify strategies to improve procedures and processes with a focus on adding value for our policyholders and business partners • Contribute to the development and delivery of training content and support staff in developing their skills • Provide regulatory compliance advisory support • Handle complaints and carry out other responsibilities within the team

🎯 Requirements

• DEC or AEC in Property and Casualty Insurance • Valid AMF license or PAA/FPAA designation (asset) • ChAD trainer accreditation or other relevant instructor training (asset) • Minimum of ten (10) years' experience in risk analysis in personal insurance or other relevant experience • Proficient in the Microsoft Office suite • Strong analytical skills and ability to synthesize information • Autonomy and initiative • Commitment to follow through and openness to change • Ability to communicate complex information in plain language

🏖️ Benefits

• Competitive compensation with progressive pay scales • Flexible schedule supporting work–life balance • Flexible time off (floating days) from the first year • Group insurance for you and your family • Free telemedicine for you and your family • Defined benefit pension plan with employer contribution • Employer-organized social activities and volunteer initiatives • Discounts on your auto and home insurance • Employee assistance program