Threat Strategy Manager

Job not on LinkedIn

🔥 0 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Strategy

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Proofpoint

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🔒 Cybersecurity

🏢 Enterprise

🔐 Security

💰 $28M Series F on 2008-02

Cybersecurity • Enterprise • Security

Proofpoint is a company that specializes in cybersecurity solutions, particularly focused on protecting enterprise users from targeted phishing emails and other threats. Their Targeted Attack Protection (TAP) product is designed to provide advanced threat security by checking the safety of websites linked in emails. If a site is deemed safe, users are redirected to the original web destination; if not, access is blocked to prevent exposure to malware. Proofpoint ensures secure email communications within organizations.

📋 Description

• Manage and monitor support interactions as an internal advocate for strategic customers • Respond to customer escalations and proactively escalate when needed • Meet regularly with clients to review support interactions, system status, key issues, emerging threats, and mitigation using Proofpoint products and services • Develop a deep understanding of customers’ business and operational needs • Maintain practical technical knowledge of Proofpoint integrations within customer environments, including networking, security, systems administration, and messaging management • Develop and oversee strategies to meet complex customer requirements using Proofpoint solutions • Provide proactive recommendations to protect customer information assets • Identify and prioritize short-term and long-term goals • Plan and lead process improvement initiatives to improve customer satisfaction • Plan, document, and identify risks and challenges for production changes spanning multiple services or technologies • Monitor customer satisfaction and escalate concerns as necessary • Schedule own time and complete multiple tasks under changing constraints • Design and implement solutions to complex problems with minimal supervision • Provide technical guidance to customer teams and respond to product feature and functionality inquiries • Lead proactive, hypothesis-driven threat hunting focused on email-borne threats, including phishing, business email compromise, credential harvesting, malware delivery, and abuse of trusted services • Analyze messaging telemetry, email headers, URLs, attachments, and user interaction data to identify low-signal, evasive, or novel attack patterns • Correlate customer email data with Proofpoint threat intelligence to uncover emerging attacker infrastructure, techniques, and social engineering trends • Investigate suspicious or ambiguous email activity to determine attacker intent, impact scope, and organizational risk • Translate threat hunting findings into actionable recommendations, detection improvements, and preventative controls using Proofpoint solutions • Partner with threat research, detection engineering, and product teams to improve platform-wide protections • Deliver customer-facing briefings on email threat hunting results, trends, and lessons learned to technical and executive audiences

🎯 Requirements

• 3+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas • Managed security or consultancy experience is required • Knowledge of data communication concepts and technologies, specifically email and networking • Working knowledge of Windows, Active Directory, and Microsoft Exchange • History of successfully motivating and inspiring coworkers and ensuring they work efficiently and effectively • Ability to effectively work in a team environment as well as independently • Proactive with outstanding verbal and written communication skills • Relevant experience with Proofpoint products and understanding of threat protection • Deep understanding and up-to-date knowledge of the evolving threat landscape • Background in security, especially around threat actor tactics, techniques, and procedures • Proactive, self-starter driven by setting and achieving goals

🏖️ Benefits

• Competitive compensation • Comprehensive benefits • Career success on your terms • Flexible work environment • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities