Lead Client Coordinator

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Propelis

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📱 Media

☁️ SaaS

🛍️ eCommerce

Media • SaaS • eCommerce

Propelis is a global brand and packaging agency group formed from the merger of SGK and SGS & Co. It provides end-to-end packaging graphics, print and metal decor production, creative and brand strategy, digital commerce, experiential marketing, and content production for brand owners, retailers, FMCG and pharma clients. Propelis also offers technology platforms (like 5Flow) and a unified brand-creation platform (Marks) to streamline packaging and content workflows at scale.

📋 Description

• Coordinate projects from estimation to completion for assigned client(s) • Act as the main day-to-day contact on current projects for clients, internal departments, and production vendors • Serve as the vital liaison between the client, the internal team, and production, resolving complex problems using strong technical knowledge • Ensure the delivery of high-quality services and solutions from concept to completion • Translate client requests and requirements into detailed, technical instructions for production teams • Create estimates, assign resources, monitor project progress, and ensure packaging requirements meet strict guidelines • Attend client meetings regarding production processes, capacity, timelines • Handle heavy administration tasks, initiate new data requests, and ensure accurate, timely invoicing by tracking change orders and reworks • Participate in or lead cross-functional teams to develop and adapt workflows, improving efficiency, accuracy, speed, and quality.

🎯 Requirements

• Bachelor’s Degree in Business Administration, Marketing, or a related field (Advanced degree/MBA preferred) • 5+ years of previous project coordination experience, or an equivalent combination of education and experience • Proven experience in the Consumer Packaged Goods (CPG) sector, FDA regulations, and Print/Packaging environments • Excellent verbal and written communication skills in both English and Portuguese • Strong global customer service skills, with the ability to manage both internal and external international stakeholders • Solid decision-making skills, heavy task prioritization, and the ability to work autonomously in a fast-paced, deadline-oriented environment • High degree of proficiency in MS Office Suite (Word, Excel, PowerPoint), Outlook, and internet applications.