Customer Service Representative – Freelancer

Job not on LinkedIn

🕒 February 27

🗣️🇩🇪 German Required

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Logo of proSenio

proSenio

51 - 200 employees

Founded 2008

🤝 Non-profit

🌍 Social Impact

🎯 Recruiter

Non-profit • Social Impact • Recruitment

proSenio is an association (Verein) that supports people aged 55+ by helping them live actively and remain in their own homes. The organization offers telephone advice, helps members find and organize affordable 24-hour in-home care through vetted partners, assists with contracting and disputes with care providers, and organizes everyday support and leisure activities to improve quality of life. proSenio represents the personal interests of its members and focuses on enabling independent, preferred aging rather than one-size-fits-all institutional care.

📋 Description

• Make outbound calls to prospective clients in the field of 24-hour care • Assess client needs • Conduct trust-building conversations with a focus on closing • Document conversations

🎯 Requirements

• Reliability • Empathy • Assertiveness • Native-level German (excellent command of the language) • Enjoys telephone communication • Proficient in Excel • Structured and organized working style

🏖️ Benefits

• Work from home (remote) • Flexible working hours • Bonus payments

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