Claims Adjuster II

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Logo of Protective Life

Protective Life

1001 - 5000 employees

Founded 1908

💸 Finance

Finance • Insurance

Protective Life is a financial services company specializing in providing affordable life insurance and annuities. The company offers a variety of insurance products such as term life, whole life, and universal life policies, as well as fixed, immediate, indexed, and variable annuities. Protective Life assists individuals in planning for their future, including retirement, estate planning, and financial protection for families. The company emphasizes its commitment to sustainability, community involvement, and helping customers achieve protection and security throughout various life stages. Protective Life is known for its strong financial foundation and is licensed to operate in all states except New York.

📋 Description

• process inbound claim contacts from dealers, repair facilities, sales agents, contract holders, etc. via applicable channels • process queue contacts from the claims queues, email and or chat channels from dealers, repair facilities, sales/agents as well as internal and external customers • process various requests from managers and lead adjuster • correspond with various vendors throughout the claim adjudication process as needed • perform other duties as assigned, delegated by management

🎯 Requirements

• Working knowledge of service contract, insurance or automotive industry • Proficiency working within a claims or automotive type setting • Excellent verbal and written communication skills and comfortable communicating with various stakeholders, both internal and external • 1-2 years of experience working within a fast-paced automotive, insurance or claims environment • Some automotive experience, working within a service department as a technician, service writer, or warranty administrator • High school diploma or equivalent required • Automotive training or experience preferred • Some college preferred • Similar work experience in lieu of education acceptable • Mechanical certifications (ASE) a plus

🏖️ Benefits

• comprehensive health, dental and vision insurance • mental health benefits • employee assistance program • paid time off • paid parental leave • short-term disability • cultural observance day • healthcare accounts contributions • pension plan • 401(k) plan with Company matching • ProHealth Rewards platform

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