Strategic Platform Administrator II – Service Now

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $77k - $94.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Protective Life

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1908

💸 Finance

Finance • Insurance

Protective Life is a financial services company specializing in providing affordable life insurance and annuities. The company offers a variety of insurance products such as term life, whole life, and universal life policies, as well as fixed, immediate, indexed, and variable annuities. Protective Life assists individuals in planning for their future, including retirement, estate planning, and financial protection for families. The company emphasizes its commitment to sustainability, community involvement, and helping customers achieve protection and security throughout various life stages. Protective Life is known for its strong financial foundation and is licensed to operate in all states except New York.

📋 Description

• administer and maintain the ServiceNow platform • enhance platform capabilities • ensure stable, secure, reliable operations • partner with stakeholders to deliver platform improvements • serve as a technical resource for junior administrators • conduct troubleshooting and root cause analysis for platform issues • support compliance reviews, audit requests, access reviews, and platform governance

🎯 Requirements

• Active ITIL Foundation Certification (minimum)- REQUIRED • 2+ years of hands-on ServiceNow administration experience • Experience supporting ServiceNow ITSM modules, including Incident, Change, Request, and Knowledge Management • Experience with ServiceNow workflow configuration, forms, catalogs, notifications, and reporting • Experience administering platform security, roles, groups, and access controls • Demonstrated troubleshooting and root-cause analysis experience in a production environment • Experience working within change management, release management, and SDLC processes • Ability to translate business requirements into practical ServiceNow solutions • Ability to participate in an on-call support rotation • Candidates must be authorized to work in the United States without current or future visa sponsorship

🏖️ Benefits

• comprehensive health, dental and vision insurance • mental health benefits • employee assistance program • paid time off • paid parental leave • short-term disability • cultural observance day • contributions to healthcare accounts • pension plan • 401(k) plan with Company matching • ProHealth Rewards platform for wellbeing and cash rewards