Protocol Behavioral Health
11 - 50 employees
Founded 2025
🤝 B2B
Healthcare • B2B
Protocol Behavioral Health is a clinical services and care-delivery organization that provides oncology-focused behavioral health support to cancer patients using evidence-based Collaborative Care (CoCM) interventions. It partners with oncology practices to integrate virtual behavioral healthcare into existing workflows and EHRs, offering rapid access to oncology-trained behavioral health specialists and psychiatrists, structured updates for oncologists, and revenue-generating services that improve patient outcomes, treatment adherence, and reduce unnecessary utilization. The company is grounded in academic research and adapts proven clinical models to community oncology settings.
Business Operations Associate
🔥 16 hours ago
🇺🇸 United States – Remote
💵 $45k - $55k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
⚙️ Business Operations
🚫👨🎓 No degree required
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Protocol Behavioral Health
11 - 50 employees
Founded 2025
🤝 B2B
Healthcare • B2B
Protocol Behavioral Health is a clinical services and care-delivery organization that provides oncology-focused behavioral health support to cancer patients using evidence-based Collaborative Care (CoCM) interventions. It partners with oncology practices to integrate virtual behavioral healthcare into existing workflows and EHRs, offering rapid access to oncology-trained behavioral health specialists and psychiatrists, structured updates for oncologists, and revenue-generating services that improve patient outcomes, treatment adherence, and reduce unnecessary utilization. The company is grounded in academic research and adapts proven clinical models to community oncology settings.
📋 Description
• Manage patient referrals and build accurate patient records • Field incoming patient calls and coordinate scheduling changes • Serve as first line of support for internal helpdesk • Support daily virtual clinic operations and assist with billing tasks • Maintain data accuracy across EMRs, trackers, and internal tools
🎯 Requirements
• 0–2 years of experience in operations, administrative support, customer service, or healthcare-related roles • Strong organizational skills • Comfort with ambiguity and change • Spanish-language proficiency is a plus
🏖️ Benefits
• Flexible remote work • Competitive healthcare coverage • Generous paid time off
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