Senior Director, Commercial Strategy and Operations

🔥 35 minutes ago

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Provenir

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

☁️ SaaS

💳 Fintech

🤖 Artificial Intelligence

SaaS • Fintech • Artificial Intelligence

Provenir is the Decision Intelligence Platform for financial services providers. It offers a low-code, cloud-native SaaS platform that consolidates data, AI models, analytics and decisioning agents into a single governed environment to support credit risk, fraud & identity, compliance, onboarding, customer management and collections. The platform provides real-time, AI-powered decisioning, a data marketplace for identity/fraud/credit data, case management, and tools for deploying, validating and optimizing models and policies across global markets. Provenir is used by banks, credit unions, fintechs, payments and telco customers and processes billions of decisions annually.

📋 Description

• Partner with the CCO to develop and execute strategic commercial initiatives. • Translate business priorities into clear, executable programs. • Conduct market, competitive and internal analysis to support strategic decision-making. • Build business cases and recommendations for executive leadership. • Design and manage the commercial operating cadence, including quarterly planning, business reviews, executive reporting and cross-functional governance. • Create repeatable processes that improve alignment across Marketing, Customer Success, Solutions Consulting, Sales Enablement and Revenue Operations. • Develop dashboards, KPIs and executive reporting that improve visibility and accountability. • Manage high-priority cross-functional initiatives from concept through execution. • Coordinate senior stakeholders across the business. • Identify risks, remove blockers and keep programs moving. • Ensure strategic initiatives deliver measurable business outcomes. • Serve as a trusted advisor and thought partner to the Chief Commercial Officer. • Help prioritize competing initiatives and focus the organization on the highest-value opportunities. • Facilitate executive leadership meetings that drive decisions rather than status updates. • Bring structure and clarity to complex business challenges. • Develop reporting that provides visibility into strategic initiatives. • Consolidate updates from multiple teams into clear, actionable reporting for senior leadership. • Track progress against key commercial objectives and proactively identify areas requiring leadership attention. • Identify opportunities to improve how the commercial organization operates. • Introduce best practices for planning, governance and execution. • Foster a culture of operational excellence and accountability.

🎯 Requirements

• 8–12+ years of experience in Commercial Strategy, Strategy & Operations, Business Operations, Commercial Excellence, Chief of Staff, Corporate Strategy, Management Consulting, or related leadership roles. • Experience in high-growth B2B SaaS or enterprise software environments. • Proven success leading complex cross-functional initiatives and influencing senior executives. • Experience designing commercial operating cadences, governance frameworks, KPI dashboards, executive reporting, forecasting, and business planning processes. • Strong analytical, financial, and problem-solving capabilities with the ability to translate strategy into measurable business outcomes. • MBA or equivalent business education is a plus but not required. • Experience in one or more of the following areas is highly desirable-credit decisioning platforms, fraud prevention and identity verification, financial crime and AML solutions, enterprise SaaS serving financial institutions, fintech infrastructure or financial services technology

🏖️ Benefits

• comprehensive health and wellness plans • paid time off • company holidays • flexible and remote-friendly opportunities • maternity/paternity leave