Compass
10,000+ employees
🏠 Real Estate
📱 Media
Real Estate • Media
Compass is a real-estate-focused content and services site that provides detailed market analysis, buying/selling/renting guides, mortgage and financing information, and home improvement and renovation advice. The site offers resources for homebuyers, sellers, renters, agents, and real estate investors — including articles on appraisals, affordable housing, investment strategies, staging and property maintenance. Compass aims to help users make informed decisions across the housing lifecycle through timely market updates and practical how-to content.
Junior UX Writer
Job not on LinkedIn
🔥 16 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Compass
10,000+ employees
🏠 Real Estate
📱 Media
Real Estate • Media
Compass is a real-estate-focused content and services site that provides detailed market analysis, buying/selling/renting guides, mortgage and financing information, and home improvement and renovation advice. The site offers resources for homebuyers, sellers, renters, agents, and real estate investors — including articles on appraisals, affordable housing, investment strategies, staging and property maintenance. Compass aims to help users make informed decisions across the housing lifecycle through timely market updates and practical how-to content.
📋 Description
• Create, review, and refine microcopy for conversational flows across digital channels such as WhatsApp and RCS; • Design conversational journeys focused on clarity, usability, and user experience; • Ensure language consistency and alignment with the brand's tone of voice; • Adapt messages according to context, channel, and user profile; • Collaborate with UX/UI, Product, and Engineering teams to define conversational experiences; • Contribute to continuous improvements in virtual assistant flows and interactions; • Participate in discussions on information architecture and conversational experience; • Apply UX Writing and Conversational Design best practices; • Support content validation and review prior to publication; • Collaborate in identifying opportunities to improve users' digital experience; • Contribute to the development of conversational writing standards and style guides.
🎯 Requirements
• Experience in UX Writing and creating content for digital experiences; • Experience with conversational journeys on WhatsApp, chatbots, virtual assistants, or similar channels; • Knowledge of Conversational Design and building conversation flows; • Ability to write clear, concise, empathetic copy oriented to the user experience; • Experience working closely with UX/UI teams; • Strong verbal and written communication skills; • Collaborative and organized work style; • Comfortable working in agile, multidisciplinary environments; • Preferred: prior experience with WhatsApp Business projects; knowledge of RCS (Rich Communication Services); experience with large-scale digital products; experience with virtual assistants and automated flows; knowledge of conversational experience metrics and analysis; experience in telecommunications, digital customer service, or self-service sectors.
🏖️ Benefits
• Accessibility for people with disabilities
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