Senior Solution Architect

November 21

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PTC

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Enterprise • Manufacturing

PTC is a leading software solutions provider that focuses on transforming the way products are designed, manufactured, and serviced. The company offers digital solutions that improve product development, reduce costs, and enhance product quality by allowing collaboration across teams. PTC is renowned for its expertise in enterprise PLM and SLM, making it a preferred partner for manufacturers and service teams looking to optimize processes and innovate. Its tools are utilized by numerous Fortune 500 companies involved in discrete manufacturing, enabling significant improvements in manufacturing efficiency and service operations.

5001 - 10000 employees

Founded 1985

🏢 Enterprise

📋 Description

• Lead consultant on functional project teams utilizing the ServiceMax, MaxApproach Methodology to implement the ServiceMax solution • Accountable for leading discovery and design workshops • Completing business requirements analysis and confirmation • Ability to transform business requirements into a set of end to end solutions within the application • Identifying and documenting specifications and criteria for customizations • Confirming functional design with client • Supporting configuration effort by project consultants • Overseeing quality reviews and testing of the configured solution • Documenting finalized solution design and build specifications • Leading deployment and hand-off • Coordinating resolution of client-reported feedback and issues

🎯 Requirements

• Minimum 2+ years experience with Salesforce in an administrative or configuration management capacity required • Salesforce certification preferred (Minimum 1: ADM-201, Service Cloud, Platform App Builder) • Salesforce technical experience with Apex, Lightning Platform, Visual Force, or Java preferred • 7+ years consulting experience implementing with one or more Customer Relationship Management Solutions, (such as SalesForce.com, SAP, Oracle, Siebel) • 5+ years experience working in a technology focused company • Excellent oral and written communication skills • Ability to work in a globally distributed team environment, liaising with on-site teams and clients • Results driven attitude in a fast-paced environment • Commitment to quality, customer success, and customer satisfaction • Willingness to travel up to 50% of time, including international travel

🏖️ Benefits

• Professional development opportunities • Flexible work arrangements