
51 - 200 employees
Founded 2004
πΌ Consulting
π€ Artificial Intelligence
π€ B2B
Consulting β’ Artificial Intelligence β’ B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and nextβgen voice platforms while preserving empathy and human trust.
π₯ 15 minutes ago
π California β Remote
β° Full Time
π‘ Mid-level
π Senior
β DevOps & Site Reliability Engineer (SRE)
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51 - 200 employees
Founded 2004
πΌ Consulting
π€ Artificial Intelligence
π€ B2B
Consulting β’ Artificial Intelligence β’ B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and nextβgen voice platforms while preserving empathy and human trust.
β’ Develop and run an AWS environment for self-service web applications β’ Validate and deploy software releases for large multi-locale IVR applications β’ Write and execute SQL to make configuration changes to applications β’ Use Jenkins and Groovy scripting to collate and stage release files β’ Use Unix commands to troubleshoot system and network behavior
β’ Experience with Amazon CloudWatch, EC2, Elastic Load Balancing and CodePipeline β’ Operations administration with Linux, MacOS, and Windows β’ Networking concepts and troubleshooting β’ Code repository and change management systems β’ Experience with GitLab, Jenkins, Groovy and Tomcat (desired) β’ Familiarity with Genesys Voice Platform (GVP) β’ Experience with Speech enabled IVR applications β’ Java programming (desired)
β’ Excellent compensation and benefits β’ Flexible work environment
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