Business Analyst

🔥 3 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $53.4k - $64k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

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Public Consulting Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

📚 Education

Consulting • Education • Technology

Public Consulting Group (PCG) is a leading public sector management consulting and operations improvement firm specializing in partnering with health, education, and human services agencies to enhance their effectiveness and impact. Through its strategic advisory and consulting services, PCG helps schools, state, and municipal agencies streamline their operations, improve programs, meet financial, regulatory, and operational challenges, and ultimately build stronger communities. Emphasizing technology solutions, PCG aids in automating services and achieving strategic goals. Additionally, the company is committed to social impact initiatives, such as fighting food insecurity, and actively participates in workforce development through apprenticeships.

📋 Description

• Gather and document business requirements from HR stakeholders • Analyze current HR processes and recommend process improvements • Create process maps, workflows, and standard operating procedures • Assist with developing business cases for new initiatives and system enhancements • Support user acceptance testing (UAT) for HR system changes • Partner with HR teams to identify operational challenges and improvement opportunities • Assist in documenting HR policies, procedures, and business processes • Help coordinate implementation of new HR programs and process changes • Monitor process performance and recommend efficiencies • Develop and maintain HR reports and dashboards • Analyze workforce data and identify trends related to hiring, turnover, employee demographics, and HR service delivery • Validate data accuracy and assist with data audits • Present findings and recommendations to HR leadership • Support cross-functional HR projects and initiatives • Track project milestones, risks, action items, and deliverables • Coordinate meetings and document project updates • Assist with change management and communication activities • Assist with system testing and validation • Help troubleshoot basic system or reporting issues • Maintain documentation related to HR systems and processes

🎯 Requirements

• Bachelor’s degree in Business Administration, Human Resources, Information Systems, or related field • 1–2 years of experience as a Business Analyst, HR Analyst, HR Coordinator, or similar role • Experience supporting HR operations, HR projects, or HR technology • Strong analytical and problem-solving skills • Excellent written and verbal communication skills • Proficiency in Microsoft Excel, PowerPoint, Workday and Process Mapping Tool • Strong organizational skills and attention to detail • Ability to manage multiple priorities in a fast-paced environment

🏖️ Benefits

• medical and dental care benefits • 401k • PTO • parental leave • bereavement leave