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Human Resource Solutions Specialist

🔥 2 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👩‍👩‍👧‍👦 Human Resources (HR)

Where this job comes from

Posted on PuzzleHR's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of PuzzleHR

PuzzleHR

201 - 500 employees

Founded 2019

👥 HR Tech

🤝 B2B

🎯 Recruiter

HR Tech • B2B • Recruitment

PuzzleHR is an HR services firm providing HR as a Service (HRaaS). Acting as a fractional HR department and outsourced HR partner, PuzzleHR delivers managed and on-demand HR functions including managed payroll, benefits administration, leave-of-absence support, HR compliance, talent acquisition and recruitment process outsourcing (RPO), learning & development, application/document management, and HCM-managed services (Dayforce, UKG). They also provide employee-facing support via a Direct Connect app and position themselves as a scalable HR outsourcing solution for growing companies across industries.

📋 Description

• Facilitate HR processes, including handbook creation, job descriptions, compensation analysis, and compliance-related tasks • Conduct client interviews and partner with HR Primary to develop and finalize employee handbooks • Complete Forms I-9, verify documentation, conduct audits, and maintain accurate employee records • Reconcile benefits statements and assist with benefits-related administration • Support recruitment coordination, including tracking candidate status in HRIS systems and managing follow-up communications • Perform general administrative and clerical tasks, including preparing client and employee correspondence • Configure, maintain, and troubleshoot HRIS platforms including Paylocity, ADP, Paycor, and similar systems • Execute system configuration updates supporting HR, payroll, and benefits programs • Perform system audits, testing, and diagnostics to ensure data integrity, accuracy, and functionality • Identify and resolve system errors, data discrepancies, and integration issues; escalate when necessary • Support system implementations and ensure successful system alignment with client HR programs • Engage directly with clients to support HR initiatives, system solutions, and issue resolution • Participate in client-facing meetings supporting HR and system-related discussions, initiatives, and deliverables • Collaborate with HR, Sales, and Managed Services teams to ensure successful outcomes and identify opportunities for additional services • Identify and implement process and system improvements • Support optimization of workflows, automations, and service delivery models • Perform other related duties as assigned

🎯 Requirements

• Bachelor’s degree in Human Resources or related field and/or equivalent experience • At least two (2) years of related experience preferred • Hands-on experience with HRIS platforms such as Paylocity, ADP, Paycor, or similar systems required • Experience supporting system configurations, audits, or implementations preferred • SHRM-CP credential preferred • Payroll and benefits experience preferred • Excellent verbal and written communication skills • Strong interpersonal and customer service skills • Excellent organizational skills and attention to detail • Strong time management skills with a proven ability to meet deadlines • Ability to function effectively in a fast-paced and sometimes stressful environment • Proficient with Microsoft Office Suite or related software • Strong analytical and problem-solving skills, particularly related to HR systems and data • Ability to participate in or facilitate video conferences and virtual meetings

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodation for individuals with disabilities • Fully remote work arrangement

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