Supplier Operations Associate

Job not on LinkedIn

🔥 46 minutes ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $50k - $55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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PuzzleHR

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

👥 HR Tech

🤝 B2B

🏢 Enterprise

HR Tech • B2B • Enterprise

PuzzleHR is a leading provider of Human Resources as a Service (HRaaS), dedicated to helping businesses navigate the complexities of HR management. The company offers a comprehensive suite of services including managed payroll, benefits administration, talent acquisition, leadership development, and HR compliance. By acting as a fractional HR department, PuzzleHR allows organizations to focus on their core operations while ensuring effective HR solutions are implemented seamlessly.

📋 Description

• Managing product, pricing, and availability updates across multiple systems • Maintaining accurate product content, descriptions, meeting points, and inclusions • Coordinating new product launches, updates, activations, and removals • Investigating pricing discrepancies and resolving operational issues • Partnering with internal teams to troubleshoot technical and supplier-related challenges • Building strong relationships with Tour Operator partners through regular communication • Maintaining supplier accounts, CRM records, commissions, and contact information • Supporting compliance efforts, insurance tracking, and payment reconciliations • Preparing operational reports and identifying process improvement opportunities • Leveraging AI tools to streamline workflows and automate repetitive operational tasks

🎯 Requirements

• 2-4 years of experience in operations, account management, supplier support, or a similar role • Exceptional organizational skills with strong attention to detail • Experience managing large amounts of data across multiple systems • Strong analytical and problem-solving abilities • Excellent written and verbal communication skills • Ability to prioritize multiple projects while working independently • Experience working with external vendors, partners, or suppliers • Marketplace, e-commerce, or travel industry experience preferred • Familiarity with APIs and how pricing, availability, and product content flow between systems preferred • Additional language proficiency is a plus

🏖️ Benefits

• Annual company bonus opportunity (up to $3,000 based on company performance) • 15 days of paid time off, increasing to 20 days after two years • Comprehensive healthcare with company contributions up to $9,000, including fully covered plan options • 401(k) retirement plan • $500 annual work-from-home stipend • $250 annual professional development budget • TSA PreCheck reimbursement • $750 annual Project Expedition tour credit • Employee discounts on thousands of tours and activities worldwide